Hi,
Hope you are doing great.....
Please find the requirement below, and  provide your updated profile ASAP.

Title: Jr. Business Analyst I
Location - Detroit, MI
Duration - 6+ months
Interview process - Phone then Face to Face

PLEASE PROVIDE LAST 5 DIGITS OF SSN AND DATE OF BIRTH WHEN SUBMITTING 
CANDIDATES.

Jr. Business Analyst I
 SLA/OLA: Provide assistance in the completion of 79 SLAs:

  *   Follow up with and ensure that all EIT activities have submitted all 
SLA/OLA components
  *   Follow up with PO Engineering on pending Server Updates
  *   Prepare draft MFD SLA (under K. Smith guidance)
  *   Schedule any remaining SLA meetings and follow up on delivery of 
requirements
  *   Additional duties as required Reporting:
  *   Provide assistance to in the development of SM reporting and 
associated processes.
  *   Internal PO performance
  *   External PO Performance
  *   Requirements gathering
  *   Develop draft reports and processes
 Top 3 Required Skills/Experience:

  *   1-2 years Contract or Service Level Agreements development
  *   1-2 years ITIL Incident Management and Reporting
  *   1-2 years ITIL Problem Management and Reporting
 Required Skills/Experience:

  *   Excellent Interpersonal skills Microsoft Word Excel PowerPoint 
SharePoint Tableau
 Education/Certifications

  *   Bachelor degree preferred in a related field such Business 
Administration


*Thanks & Regards*

 

*Mahesh*

*Infoware Technology Services,LLC*

*IT Services | Consulting | KPO | RPO*

7480,Mt Meekr Rd,Long Mount ,CO,80503

EMAIL: *[email protected]* <[email protected]>

ph; *7**20-279-7204*

WEB : www.infowarets.com

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