*Service Now Architect*
*Loveland, OH*
*6+ Months*
The Service Now Solution Architect reports to the Manager of Solution
Architects to define and document solutions that adhere to overall EA
Practice's reference architecture, standards, and requirements.
The position is accountable for having clear and documented solutions for
Service Now modules and enhancements.
Key outcomes will include having Service Now implementations completed
based on ITIL adoption and on overall business outcomes and strategies set
and prioritized by senior leaders in the company.
*Responsibilities:*
Having a clear business problem being solved or business outcome being
delivered with each solution effort
Analyze enterprise business drivers to determine corresponding change
requirements
Analyze the IT environment to detect critical deficiencies, and recommend
solutions for improvement
Advocate and champion business outcomes by creating an architecture and
design that will become the blueprint for the solution being created to
achieve the outcome
Outlining solution descriptions across domains, functions, and SBUs and
then monitoring and governing their implementation
Understanding and adoption of EA process and practices by the IT
organization
The access to and clarity of solution architecture processes and
documentation for project teams
*The completeness of solution architecture artifacts and
deliverables *
Work with the Enterprise Architecture Team to promote the EA Standards,
Practices, and Guidelines throughout the organization's projects and
technical operations
Participate in the Enterprise Architecture Community to evangelize EA,
provide thought leadership, process communication, and career development
for employees of Agrium
Create strong working relationship with the PMO in order to provide
solution architecture as an overall part of the IT delivery process
Ensure that the solutions being completed adhere to standards and strategic
direction
*Qualifications:*
College diploma or university degree in computer science, information
systems, computer engineering, or equivalent
Training and/or certification in ITIL or a recognized set of IT Service
Management practices preferred Knowledge of Service Now or other
Enterprise Service Management software
Knowledge of business process re-engineering principles and
processes
Experience creating standard diagrams and depictions of application
solutions
Minimum of 5 Years of Relevant Experience
*Personal Characteristics:*
High energy – service orientated person with highly develped
interpersonal communications skills
Organized, ability to work collaboratively in a team environment, proven
hands-on technical skills with ability to execute multiple tasks
concurrently
Strong written and oral communication skills
Strong presentation and interpersonal skills
Ability to present ideas in user-friendly language to audiences with
varying levels of IT knowledge
*Strong affinity to business objectives*
Able to easily adjust their level of process discipline and formality to
suit the requirements of the objectives at hand
Ability to network and build relationships within an organization to
establish credibility and understanding with cross-functional teams
Ability to understand the long-term ("big picture") and
short-term perspectives of situations
Ability to translate business needs into solution architecture
requirements
Ability to estimate the financial impact of solution
architecture alternatives
Ability to apply multiple technical solutions to business problems
Ability to quickly comprehend the functions
and capabilities of new technologies
Agrium is an employer of choice where our people strive to make a
difference and take pride in helping to feed the world.
*Regards,*
*Vijay*
972-756-1212 * 132
*|| GTalk*: vijay.smist* ||** YIM*: vijayinventit ||
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