*Title:                   ServiceNow Administrator*

*Location:            Long Beach, LA*

*Duration:           Long Term *



*Job Description :*

·         Implement, Administer and support of our client’s ServiceNow
platform

·         Configure Workflow, Application UI and Customize ServiceNow
applications, Perform minor enhancements requests to the client’s
ServiceNow instances, including changes to the user interface, system
properties, foundation content, and modifications to existing workflow

·         Facilitate roll out of new applications and modules in ServiceNow

·         Handle general updates and configuration changes/requests

·         Identify system deficiencies and recommend solutions

·         Ensure latest release of ServiceNow application is implemented in
a timely manner with minimal or no disruption to client IT operations

·         Maintenance and continuous improvement of the processes,
standards, policies, working methods, and tools

·         Ensure appropriate tools and processes are in place to have a
development/production environment that is reliable and reproducible

·         Ensure tool configuration consistency across development, testing
and production environments




*Title:                   ServiceNow Platform Architect*

*Location:            Louisville, KY*

*Duration:           Long Term *



*Job Description :*

*Responsibilities:*

·         Architecting and designing implementations with the ServiceNow
ITSM platform

·         Develop roadmap and blueprints to enable client transition to
Service based organization with clear, realistic, and pragmatic goals that
are aligned with strategic direction

·         Customizing and developing for the ServiceNow Platform using
JavaScript, CSS, HTML and Other Web Based scripting

·         Demonstrated consulting expertise (gather requirements, problem
solve and recommend) in mid-sized and large (Fortune 500) customer
environments

·         Demonstrated ability to achieve high level of Customer
Satisfaction on all consulting engagements

·         Planning and managing discovery/ assessment activities and
defining high-level program/action plans

·         Identifying opportunities to drive more value from an
organization's IT strategy through targeted areas contributing to improved
business performance and innovation by addressing constantly changing
business needs.

·         Understanding the business implication of process-centric IT in
striving to achieve process excellence

·         Ensuring continuity for customer from pre-sales to delivery

·         Actively develop practice IP by driving continuous improvement of
the processes, standards, policies, working methods, and tools



Thanks & Regards,

Robbi Prasanth | Sr IT Recruiter

Direct Line: 678-257-1130

E-Mail: [email protected]

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