Hi,

Please share suitable resume asap.

*Role: Service Manager-Incident Management*

*Location: Baltimore ,MD*

*Duration:12 Months*



Experience managing production support projects and knowledge of ITIL

Track and communicate status of issues reported by users

Run incident and problem management calls

Manage changes going into production environment

Technical knowledge in Oracle and UNix

Produce KPI reports, dashboards,etc





*Varun Goel* | SYSMIND, LLC



Phone: 609-897-9670 x 2166

Email: [email protected]

Website: sysmind.com

Address: 38 Washington Road, Princeton Junction, NJ 08550

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