Hi,

This is *Asif* from *Zen3 Infosolutions.* We have an immediate Opening with
Our Client for the below position. Please let me know your interest.



*Role:* Senior Business System Analyst with CRM

*Location:* Redmond, WA

*Duration:* 6+ months

Senior Business Systems Analyst With MS CRM experience

*Must have experience and skills:*
§  At least 10 years of information technology experience out of which at
least 3 years must be as a business analyst in customer facing roles.
§  Business Process Management Experience: Ability to understand and
document AS-IS Business Processes, through industry frameworks such as
TOGAF, RummlerBrache etc.
§  Ability to propose more effective and efficient To-Be Business Processes
§  Should be excellent in business communications, PowerPoints, Word
documents, Visio diagrams
§  Need not be techie but should be technically savvy and understand
technology
§  Ability to write SQL queries at an advanced level to understand business
data, trends and patterns, almost to the level of a Data analyst
§  ERP/CRM experience in SAP OR MS Dynamics OR Sales Force OR similar is a
must
§  Excellent communication skills (Verbal & Written)
§  Ability to work with Client employees at various levels (at par or above
their skill levels.
§  Should know how to work in a collaborative mode across global groups
§  Should be self-managed and self-driven (Juniors will not survive)

*Nice to have:*
§  Business or MBA degree
§  Previous experience of working with a large enterprise
§  Services industry experience
§  Subject matter expert or domain expert in Support Services or Operations



*Thanks & Regards*
* Asif* | Zen3 Inc.
Phone: (206)-866-5529
Email: [email protected]
14450 NE 29th Place, Bellevue | WA 98007

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