*Greetings..!!* *Below is the urgent requirement with our client, please let me know if you have any consultants.*
*Send resumes to* *[email protected] <[email protected]>* *Systems Engineer II* *Duration: 12 months* *Location: San Jose, CA* Interview process: phone screen, followed by onsite interview *Description:* *Messaging Support Engineer* The messaging support engineer is responsible for providing level 3 support for the chat and messaging services provided by the OCIO team. Technologies supported include: Slack, and Skype for Business (Lync). Primary responsibilities · Act as the primary point of contact for internal support escalations. · Work directly with the vendor support team for any platform or service related issues · Manage the administration of the Slack platform, including: account/group administration, configuration of integrations, user permissions, and security management · Respond to user queries within Slack · Own the interaction with Finance to process internal service charges. · Work with Infosec to validate that data loss prevention (DLP) scans are occurring and respond to any policy violations Requirements · 5+ years of experience administering common chat messaging platforms · 2+ years of experience working in a support role · 2 years of access management experience LDAP, Active Directory, etc. · Resourcefulness, can pull together the right cross-functional teams to get an issue resolved · Self-motivator that thrives providing users with world-class support and can manage a set of competing priorities · Hands-on experience using Slack is HIGHLY preferred · College degree or equivalent working experience · Ideal resume would include work in a larger organization (5-10,000+ people) with experience in Lync, Skype, Slack, Office 365, and Microsoft Exchange Thanks & Regards kumar *[email protected] <[email protected]>* 214-8847-985,214-8847-734 -- You received this message because you are subscribed to the Google Groups "American Vendor--IT Consulting" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/sap-vendor. For more options, visit https://groups.google.com/d/optout.
