Hi


Please find the requirement below and let me know your interest...



*Job Title: Senior Voice Engineer (2 Positions)*

*Location: Rancho Cordova, CA/ Remote*

*Duration: 6 Months*



The Voice Engineer will be required to be onsite for the first 4-6 weeks
then remote.  Will be required to come onsite on an as needed basis.
Vendors required to cover expenses if resource is out of state.



Requirement:



·         Client is bringing in an old outsourced ACD platform in house and
will be converting to Aspect platform.

·         Engineers will be responsible for providing production support
and configuration changes to Aspect Unified Integrated Platform (UIP),
Aspect Multi Media Manager (M3 IVR), Aspect CXP (Advanced Voice Portal).

·         Must have experience in all three.



Skills:



·         Aspect Unified Integrated Platform (UIP)

·         Aspect Multi Media Manager (M3 IVR)

·         Aspect CXP (Advanced Voice Portal)





*Thanks and Regards,*



*Manu Priya*

*Sr. Technical Recruiter*

*IDC Technologies*

*1851 McCarthy Boulevard, Suite 116|Milpitas, CA , USA, 95035*

*408-459-5794 [Direct]  I **[email protected]*
<[email protected]>

*www.idctechnologies.com* <http://www.idctechnologies.com/>



*Note: **Due to high volume of calls, I may miss your call, email is the
better way to reach me.*

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