My name is Vikalp and I'm an IT recruiter at IDC* Technologies** Inc.*
Please go through this job description and respond me back with your most
updated resume if you are interested and available.
Feel free to call me for any further query.
*Title:** System Administrator*
*Location:** Social Circle, Georgia*
As a Senior Administrator, you should be able to handle first point
escalation for all technical and process issues. Provide technical subject
matter expertise wherever required. Ensure proper communication and quick
resolution as a crisis manager. Plan and schedule Changes, Coordinating
with different stakeholders. Perform RCA for Major Incidents related to his
/ her tower Follow quality / security process defined for the engagement.
Perform Trend analysis, identify top few incidents and work with respective
teams/individual to minimize the incidents, Hardware troubleshooting &
Vendor coordination Prepare Weekly and monthly status reports. Participate
in business meetings with various stake holders on a need basis. Take
corrective actions based on the customer satisfaction surveys. Work on the
service improvement programs. Effort estimation/reviews on need basis for
new projects. Training of new team members. Able to work on Knowledge
acquisition and updates to related documents.
*Key skills required for the job are:*
- *Quality Management System (Mandatory)*
- *System Administration*
- *LIMS - Laboratory Information Management System*
*Minimum work experience:3 - 5 Years*
*Thanks and Regards,*
*IDC Technologies Inc.*
*Work: (408)-457-9381 Extn: 4061 *
*Linkedin ID : *https://www.linkedin.com/in/vikalp-sharma-191386ba
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