Dear  All,
If you have anyone with you for the following position, please send the
suitable resume along with Contact Details, Kindly share suitable resumes
ASAP at r...@sysmind.com or rjsysm...@gmail.com Phone: 609-897-9670 x 4002.

*Title* : Business Analyst
*Location*: Atlanta, GA

Description:

• 5+ years’ experience
• Airline Experience ( Ticketing )
• Agile Scrum working experience
• Responsible for leading initiatives and providing consultation to the
internal and/or external customer. Possess expertise in the customer area
he/she supports and has technical understanding of the business unit’s
systems, capabilities, and respective technologies. Analyze customer
processes and requirements.  Prepare specified project documentation.
Assist in business process redesign as needed. Maintain communication with
customer and team members and promote a team environment.
• Essential Responsibilities*:
• Lead, gather, develop, coordinate, and maintain business requirements for
various projects and/or systems from initial phase to final implementation,
assuring requirements meet standards.
• Interact with users, other portfolios, and vendors for full life cycle of
project.
• Troubleshoot, coordinate, and maintain production
systems/programs/applications, as needed.
• Produce scheduled and ad hoc reports as necessary.
• Assist in maintenance and communication of project status reports and
tracking.
• Provide user support and coordinate resolution of issues to include
change management, root cause analysis, and appropriate escalation as
needed.
• Develop use cases and functional specifications and coordinate the
capture of process models and functional testing, ensuring system is
functionally appropriate, technically sound, and well integrated.
• Develop and manage user acceptance criteria.
• Coordinate the process to analyze, evaluate, implement, and maintain
systems developed internally and/or externally with an outside vendor.
• Assist in the development of project definitions, cost/benefit and risk
analysis, work plans, progress reports, and presentations.
• Transition product support to systems operations.
• Assist in establishing end user training.
• May perform other duties as assigned.


*Best Regards*

*Raj Kumar* | SYSMIND, LLC

[image:
https://newoldstamp.com/editor/profilePictures/profile-b15c8fc3ea4630e2ca604f11e3e951c7-41898.png]



Phone: 609-897-9670 x 4002

Email: r...@sysmind.com

LinkedIn: https://www.linkedin.com/in/rajka

Gtalk: Composetext

Website: sysmind.com

Address: 38 Washington Road, Princeton Junction, NJ 08550

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