*RedPrairie Techno Functional Consultant*

*Lithia Springs, GA *

*3 Years Project*

*Only USC's & GC's*



*Skill Set:*

·         Strong Functional, Technical and Development knowledge in Red
Prairie Warehouse Management ( RP Discrete DLx)

·         Effective L2 ticket analysis, RCA and resolution capability

·         RF terminal & Printer setup/ trouble shooting

·         WCS Configuration changes / User administration / Issues &
troubleshooting

·         WFM/ LENS related issues and troubleshooting

·         JDA Support cases management

·         EMS related issues and troubleshooting using EMS server

·         Authorization Maintenance (create/modify roles and user's
accounts)



*Role and Responsibilities:*

·         To interact with the customer and internal teams for effective
ticket resolution

·         100% SLA adherence

·         To provide client support by presenting data, information, ticket
resolution and day to day support activities like monitoring client
requirements

·         To provide support for enhancement (major and minor) or new
developments based on business requirements as provided by the client as
well as from the functional and technical team of HCL on the project.

·         To provide technical guidance to junior developers

·         Must be motivated and be able to work independently with minimal
direction

·         Must possess Excellent communication (oral & written) skills









*Thanks & Regards*

*Ash*
[image: http://www.oslosolutions.com/wp-content/themes/olso/images/logo.png]
<http://www.oslosolutions.com/>
Phone: (206)-317-1596
Email: [email protected] <[email protected]>

http://www.oslosolutions.com

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