*Hi,*

*I Hope you are doing great today.*

*Let me know if you are interested in below requirement.*

*Please send the suitable resume along with Contact Details, Current
Location as soon as possible to **[email protected]
<[email protected]>*



*Position: Kronos Technical Specialist*

*Location: Columbus, Ohio *

*Duration: 6+Months*



*Responsibilities *

*-5+ years of Kronos experience including Workforce Central (WFC) time
management software implementation and/or application support experience. *

*-Experience with large workforce use of Kronos (i.e. over 10,000
employees)*

*-Experience supporting Kronos for union/bargaining unit workforce*



*Preferred: *

*-WFC Configuration and alignment with Organization Pay Rules*

*-WFC Mobile Application Support*

*-Time Clock Management/Management of Time Cards*

*oIntouch *

*oSeries 4000 *

*oOther time capture devices*

*-Integration to PeopleSoft Application*

*oBizTalk*

*oWorkforce Integration Manager*

*-WFC Architecture and Technology support including SQL Server database
support*

*-Public Sector experience*

*-Application management/outsourcing experience*

*-Kronos application patch, bundle, or image experience (WFC 7.0 or higher)*

*-Excellent verbal and written communication skills*

*-Ability to interface and resolve issues across all levels of an
organization*

*-Writing WFC reports*



*Preferred Education*

*-4 year college degree *

*-Project Management Professional (PMP) certification*

*-Kronos WFC training courses (please list)*

*Role Description*

*-Work in collaboration with the OAKS Managed Services Providers (MSP), key
internal IT and Security organizations, and other critical stakeholders to
maintain the Kronos Workforce Central application*

*-Responsible for identifying and troubleshooting production issues and
problems in the Kronos Workforce Central application*

*-Consult on application aspects of break/fix approaches and planned
enhancements*

*-Bring research and recommendations to the OAKS team to continually
improve the current Kronos Workforce Central application*

*-Work to understand customer issues and communicate these issues to
various stakeholders*

*-Maintain the Kronos Workforce Central Operation Processes*

*-Proactively identify and implement service improvements in operational
delivery processes*

*-Analyze and Diagnose incidents and events related to the Kronos Workforce
Central application in the Production Environment*

*-Conduct cause analysis for incidents and events affecting Kronos
Workforce Central documentation*

*-Document results of analysis in Event / Incident Management database*

*-Help drive Kronos Workforce Central performance improvements*

*-Assist in validating Kronos Workforce Central contract performance*

*-Customize Kronos software to meet the State’s needs*

*-Program SQL based queries and views to develop interfaces and customized
reports*

*-Provide program specific training and follow-up support for new agencies *

*-Develop documentation for the configuration of the software based on
discovery and union contracts*

*-Lead discovery workshops with agencies to determine goals objectives, and
procedures to ensure successful implementation of time management software*





* Regards,*

*Manoj Kumar, *

*Executive Talent Acquisition*

* Phone-**248-565-4747 <248-565-4747>***150- Fax: **+1-248.254.7211
<%2B1-248.254.7211>*

*Email:-**[email protected] <[email protected]>*

*Gtalk/Hangout:-**[email protected]
<[email protected]>*

*Tekshapers Inc*

*1441 E. Maple Rd, Suite # 301, Troy, MI 48083 *

*Certification: WMBE Certified | E-Verified Company | ISO 9001:2008*

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