*MUST HAVE 10+ YEARS EXPERIENCE*

*Title:Senior Business Process Analyst Consultant*

*Location: Tow son, Maryland*

*Duration:  1 Year*




•         Defines the problems or opportunities for improvement and
analyzes and develops plans and requirements in the subject matter area for
moderately-complex to complex operational areas.

•         Coordinates the preparation of analysis, evaluations and
recommendations for proper implementation of programs and operational
improvement including but not limited to: information technology, public
health, education, public safety, social services, human resources,
transportation, public works and environment.

•         Assists with training and implementation of an organization-wide
Lean/Six Sigma quality education outreach program that trains and certifies
county employees in Lean Six Sigma Yellow Belt and Green Belt methodology.

•         Utilizes data analytics to evaluate historical trending workload
supply and workload performance data.

•         Assists with the management of improvement initiatives from a
structural, functional and organizational change perspective.

•         Provides management consulting recommendations to senior leaders.

•         Communicates diplomatically with all levels in an organization
from front-line staff to senior executives.

•         Provides coordination and facilitation for project work done in a
team environment.

Skills

•         Bachelor’s degree in Business Administration, a Computer/IT
related field, Human Resources Management or related field.

•         10 years’ work experience

•         5 years’ experience participating in process improvement or
organizational change initiatives.

•         Lean/Six Sigma training and experience

•         Project experience executing DMAIC life cycle based improvement
projects

•         Strong written and verbal communication skills – specifically
with regard to writing executive level summaries, reports, and conducting
presentations.

•         Strong coordination and facilitation skills

•         Experience conducting workload analysis

•         Specific experience with data analytics and data modeling

•         Experience with organizational change management such as:

•        Stakeholder management

•        Development of Organization Mission & Vision

•        Development of communication plans – specifically integrating
individual change initiatives into strategic mission and vision

•         Experience developing business case estimation and evaluation
such as:

•        Develop performance metrics

•        Develop and evaluate measurement systems

•        Understand and interpret time-value of money and Net Present Value
methodologies

•        Explain financial and non-financial project benefits and the
inter-relation of initiatives to benefits



*Preferred Skills*

•         Master’s degree preferred

•         IT Services Management preferred

Required Submission

•         Resume including work experience for at least the last ten (10)
years. Three project references including contact name and phone number.

•         Two work project deliverables created during process improvement
initiatives.  May include either summary reports or process analysis
tools.  Both may be redacted as necessary.

•         One writing sample to be completed on-site at time of interview.
Sample will be an executive summary brief related to submitted work product
samples.

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