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Please find the requirement given below .Share your profile and details to the given address. *Please respond back to :- **[email protected]* <[email protected]> *ITS AN FULL TIME PERMANENT JOB* *OPPORTUNITY* *.* *Role :- DESKTOP SUPPORT* *Location: **San Jose,CA/San Francisco,CA/New York,NY* *Duration : FTE* *Client : TCS// **PWC* *Note :- PLEASE AVOID DOUBLE SUBMISSION !! * *Job Description**:* - Years of Experience required: 6 months and 4 years. - Provides local computer hardware and software support. - Key Objectives and responsibilities include: help desk support/management, customer support on the desktop/laptop/network, customer service, national and local asset management, education and training of clients, compilation of records and reports related to production, machine malfunctioning, and maintenance. - Serves as a subject matter expert in one or more areas of technology or as a point person for a business area in the local office - Must be capable of setting proper task priorities, efficiently managing time - Good problem solving skills for on the spot resolution to customer concerns - Must be personable and professional - Strong customer service focus. - Strong verbal and written communication skills - Understanding of standards for technology implementation and customer service skills. - Responsible for resolving technical issues and implementation of standard technologies in the local market. May develops and shares best practices across the national network. - Receives work from and responds to service center tickets, walk-in or internal help requests. - Successfully troubleshoots and resolves or escalates problems in a timely manner while following consistent, standard approaches. - Complies with standard operating procedures and checklists in delivering quality solutions and service. - Windows XP, Windows 7 & 8 operating systems, software installation and configuration - Experience with Lotus Notes, MS Office , PC & Peripheral troubleshooting - Certifications such as A+, Network+, MCSE are helpful but not necessary *SKILL SETS SUMMARY* :- Full Name Contact Number Email ID Current location Salary Relocation Yes /No Work Authorization in USA Total Years of Exp Skype ID LinkedIn Id Any Interview In Pipeline ? Any Offer In Pipeline? Availability for Phone Interview & Skype 2 TIME SLOTS FOR INTERVIEW // Start Date Total IT Experience: +Years Total US Experience: +Years *Skills* *Years of* *Experience/Exposure* *Expertise Level (0 - 10)* *[1=Novice; 10=Expert]* Desktop Support Exp *Vicky Kumar * *IT–SCIENT LLC, Fremont, CA, USA ll Phone USA : (510) 516-7899 * *​EMAIL: **[email protected]* <[email protected]> -- You received this message because you are subscribed to the Google Groups "SAP Workflow" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/sap-workflow. For more options, visit https://groups.google.com/d/optout.
