*Role: Salesforce Admin* *Location: Chicago, IL*
*Duration: 12+ Months* *Job Description:* • Interact with capability team across the organization • Work with business partners and technology partners to identify, define, interpret and clarify scope of problems/issues in terms of business and/or system requirements and processes • Document and maintain operational processes • Able to write users stories, Gather requirements, acceptance criteria and prioritization in JIRA • Facilitate requirement gathering meetings, communicate complex business needs into clear, actionable systems requirements, researches and evaluates alternative solutions • Evaluates design of existing systems to judge their functionality, effectiveness, reliability, performance, usage, maintainability and cost of ownership • Clearly communicate business requirements into technical solution to development team • Work with various team members from scrum team to ensure proper communication for business requirements • Working very closely with development team to make sure that the quality of the product is delivered • Solve complex problems and develop innovative solutions related to the Salesforce CRM platform while driving for OOTB solutions and articulate pros/cons of customizations • Deliver optimal and scalable solutions with best practice • Support all testing, unit, system, UAT and Production deployment *Essential Skills * • C*ertified Salesforce Administrator, Sales Cloud or Service Cloud* • Must have Agile project implementation experience using JIRA • Knowledge of Salesforce Lightning and latest Salesforce features • Hands on experience in configurations using Process Builder, Visual Flow, Validation rules, Workflows and declarative • At least 6 years of experience in Salesforce Sales and Service areas • At least 6 years of experience in business process and/or requirements gathering • Experience with SFDC Sales, Service Console, SFDC Communities, SFDC Case Management, SFDC Knowledge Management and Salesforce Integration with legacy systems • Experience with customer data and entitlements • Experience working in complex, enterprise, global SFDC Financial Services implementations • Experience working in a business process team and coordinating process efforts • Ability to perform efficiently within a high pressure, fast paced environment • Proactive and self-motivated • Enterprise in business process solution for large financial services corporation *With Gratitude,* [image: Description: Description: Description: Description: unnamed] www.enterprisesolutioninc.com *Sumit Singh* *Enterprise Solution Inc.* *(* : *630-743-6210* *FAX: 630-206-1290* *: sumitsi...@enterprisesolutioninc.com * sumit.int...@gmail.com -- You received this message because you are subscribed to the Google Groups "SAP Workflow" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-workflow+unsubscr...@googlegroups.com. To post to this group, send email to sap-workflow@googlegroups.com. Visit this group at https://groups.google.com/group/sap-workflow. For more options, visit https://groups.google.com/d/optout.
