Hi,

Hope you are doing well.

Please go through the below job description

and let me know your interest for the below  role.

*IVR Consultant with Contact Center with BA , **Saint Louis MO*
*Job Details:*

*Must Have Skills (Top 3 technical skills only) **
1. Working with Business owners, developers and IT Team to collect the
requirements
2. Work with IT Team to understand technical aspect of the system

*Detailed Job Description:*
1.Working with Business owners, developers and IT Team to collect the
requirements2.Work with IT Team to understand technical aspect of the
system3.Translating Business requirement to IT Technical
requirements4.Writing formal functional and nonfunctional requirement
specifications5.Good knowledge of IVR Technologies, Avaya Experience
Portal, Nuance Speech Engine, Java, J2EE, Webservices6.Telecom and Cable
domain preferred7.Experience in various billing systems8.Database knowledge
Oracle, RDBM

*Desired years of experience*:*
Above 5 years

*Education/ Certifications (Required):*
BE

*Top 3 responsibilities you would expect the Subcon to shoulder and
execute*:*
1. Translating Business requirement to IT Technical requirements
2. Writing formal functional and nonfunctional requirement specifications


Will the candidate be client facing and/or working with business users?
Yes





*Shivani Gaur* | SYSMIND, LLC

[image:
https://newoldstamp.com/editor/profilePictures/profile-b15c8fc3ea4630e2ca604f11e3e951c7-41898.png]

*Technical Recruiter*

Phone: 609-897-9670 x 2160

Email: shiva...@sysmind.com

Website: sysmind.com

Address: 38 Washington Road, Princeton Junction, NJ 08550

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