*Role: Oracle Application And Operations Support  *

*Location: Round Rock, TX*

*Duration: 9+Months Contract (US Citizens Only)*



*Description: *Dell Information Technology is a world-class IT organization
that employs 5000+ across the globe. We are focused on driving business
transformation, superior customer satisfaction, and revenue growth through
innovation and cutting-edge technology that leverages traditional ERP, as
well as cloud, analytics, mobile, and social solutions.



*Role Overview:* The Oracle Application and Operations Support role is a
key member within the Federal IT Team. This individual will serve as one of
the primary the Oracle operations team members for the Dell Federal Oracle
environment.  Working with an offshore development team, Product Owner and
business system analyst. The candidate will be responsible for the
operational support and application support of the Oracle environment
within Federal network as well as deployment and release management, break
fix activities, testing, general maintenance, patching and other care and
maintenance of the Dell Federal environment. Responsibilities include
collaborating across business areas to deliver timely, accurate, consistent
and targeted information to assist in the overall management of the company.



This individual would be a professional staff member, who works well in a
team environment, is knowledgeable about the core functions of the company,
easily accessible to all levels of staff and management and is customer
focused.



*Responsibilities*

- Daily application and operations support of the Federal Oracle environment

- Troubleshooting production issues

- Root cause analysis

- Development of associated knowledge base

- Internal and external customer support



As a federal contractor, Dell expects its employees to understand and apply
commonly known data assurance practices and possess a working knowledge of
applicable industry controls such as *NIST 800-53 and 800-171.*



*Required Qualification and Requirement: *

*- Undergraduate degree and at least 6 years of experience related to
Oracle application and operations support *

*- Comfortable with fast-paced environment and rapidly changing priorities*

*- Strong analytical and troubleshooting abilities with emphasis in solving
problems independently*

*- Must possess ability to diagnose reported problems and identify and
resolve root cause*

*- Ability to work effectively with peers, management and internal and
external business partners*

*- Required technical experience should include experience with the latest
versions of Oracle eBS, broad experience with Oracle functional
capabilities, and experience with enterprise level scale and performance
requirements*

*- Position requires proof of U.S. Citizenship*







*Best*

Muhammad Khan

408-216-2646 Ext 160

[email protected]

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