*Hi,*

* *

*Position: Siebel Developer*

*Location:* *Bothell**, WA***

*Duration: 5+ months*

*Project Period*: 2010-09-13 - 2011-03-11 high extension for another year

Knowledge and Experience:
· Minimum of 3 years of experience in *configuring Siebel 7.7+ applications
with Siebel tools*
· Minimum of 2 years of experience *in trouble shooting the use of Actuate
to deliver Siebel Reports*.
· 3 – 5 years experience in *administering Siebel 7.7+
application*including management of access rights, responsibility,
view, and
personalization
· 3 – 5 years experience in trouble shooting Siebel 7.7+ server based
processes
· Working knowledge of running SQL against production Oracle DB to verify
application data integrity
Interface Architecture

Specific Job Characteristics:
The most important tasks/responsibilities of the Support Engineer are:
1) End user support of Siebel 7.8 applications.
2) Resolve any application issues raised by 1st line support primarily in
the areas of Opportunity Management, Assignment Manager, Order Management,
Quoting and eConfigurator
3) Provide Siebel 7.8 application workaround for reported incidents.
4) Provide application support by performing server based master data
update. For example, update of custom price list, & terms and conditions.
5) Functioning as a sounding board and participating in the problem solving
process to create (software technical) solutions.
6) Perform cosmetic alterations of Actuate reports as needed
7) Accurate registration of solutions and workarounds in a case registration
system.
8) Pro-actively and accurate registration of generic solutions and
workarounds in technical Siebel knowledge base.
Resolve any issues related to interfaces with other systems.



*Thank you and take care,*

*N A G E S H** *

*Xpert**Tech Inc**
**400 W Cummings Park,
Suite#5450A
Woburn, MA-01801
Email : **[email protected]* <[email protected]>*
Phone**(** : 781-767-7574
Fax: 781-207-0709
Web : **www.xperttech.com* <http://www.xperttech.com/>**

*
*

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