*Dear Associate*,
Hope you are doing well. I am trying to reach you regarding an opportunity for *“**Web Engineer - Tier 3 Support**”* Position based in *“**Redmond**, WA**”* and the description and Skills required are copied below. Please revert back to me if you are available & interested in below opportunity with word version of your resume, best time & number to contact you along with the hourly rates. Please feel free to contact me to discuss more about this opportunity. Just In case if you are not available and interested then please send me a copy of your resume along with your availability. May be in future we can get in touch. * **Position : Web Engineer - Tier 3 Support * *Location : Redmond, WA* *Duration : 6 Months* *Exp required: minimum 8 to 10 years required.*** Need to Undergo client BGV. Min. Graduation is required. - Education details with year of passing, Name of Institution. * * *Ex- Microsoft experience is more advantage. * *Job Description Tier 3 Web Engineer* *1. **Implement and maintain the services and systems to comply with MSCOM/MSN Security and MSCOM Standards.* *2. **Implement and maintain the monitoring plans agreed upon for the various services and systems.* *3. **Monitor environments supported by the operations team.* *4. **Escalation of issues to Tier 3 that are beyond the capability or scope of Tier 2.* *5. **First point of contact for Tier 1 for server, site, application or tool issue or question.* *6. **Tier 2 will work with the MSE and SCSM ticketing system.* *7. **Resolving client issues that are within the scope of their capability and are documented in the application's troubleshooting guide.* *8. **On-call to provide troubleshooting, maintenance, deployments, break fixes, 24 X 7 X 365.* *9. **Responsible for updating and maintaining TSGs, SOPs for Tier 1 and Deployment documentation. Telephone and email correspondence with MSCOM SE groups and customers.* *10. **Timely issue resolution and closure according to SOPs and TSGs.* *11. **Troubleshooting documents for Tier 2 – Creation and updating of documents as required.* *12. **ITIL knowledge a must* *13. **Problem Management and Release management experience* *14. **System administration (setups/patching/troubleshooting).* *15. **Server rebuilds, experience with Windows Server 2003, 2008.* *16. **IIS 7.0 and share point experience required.* *17. **SQL server 2003, 2008 experience is required.* *18. **Knowledge of MSE, OWB experiences a plus.* * Thanks & Regards, Bhageerath| Sr. Resourcing Specialist SYSTEL INC. Direct: 678-261-5238 | Board: 678-261-5220 Ext 324 Fax: 678-623-5938 | **http://www.systelinc.com*<http://www.systelinc.com/> *E-mail ID: **[email protected]* <[email protected]>* Yahoo IM: speak2bhageeratha *http://www.linkedin.com/in/bhageerathm -- You received this message because you are subscribed to the Google Groups "SAP Workflow" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/sap-workflow?hl=en.
