*Hi Partner,* *Hope you are doing great!*
*Please respond with Resume, Rate and Phone numbers of the consultant to: pra...@cigniti.com ASAP.* * * *Position : Sr. Telephony Engineer* *Location: Vernon Hills( Suburb of Chicago ), IL * *Duration: 6+ months contract * * * Summary: The Senior Telephony Engineer is the lead for complex configuration, deployment, testing, maintenance, monitoring and trouble-shooting of telephony components to provide a robust voice communications platform. Education/Experience - Bachelor’s degree or equivalent work experience. - 5 years experience in voice telecommunications with extensive experience in: VoIP technologies, Cisco Communication Manger, Unity / Unified Messaging and UCCE, Cisco routers and voice gateways, project management and vendor management. Skills and Competencies - Working knowledge of Layer 3 Transport and Networking Concepts. - Working experience with call center programming for Cisco UCCE (other Call Center product experience will be considered) and Verint Quality Recording (other QA product experience will be considered) . - Demonstrated familiarity of PBX telephone systems and voice mail systems. - Demonstrated knowledge of a telecom and backbone network infrastructure (i.e., local & long distance telco's, telco products, TFN's, QoS, Routing etc.). - Strong written and verbal communication skills with the ability to effectively interact with all stakeholders, as well as relay complex technical concepts to a non-technical audience, including senior leadership. - History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines. - Strong analytical skills with critical attention to detail. Major Job Duties and Responsibilities - Act as the technical engineer, providing expertise on projects; designing, implementing, and supporting mission critical corporate networks and complex converged infrastructures. - Maintain and troubleshoot Cisco Communication Manager in a Clustered Solution; Cisco Unity and Unified Messaging Cisco UCCE, Call Recording in a large voice network and Avaya’s VPN phone solution. - Plan, design, implement and manage projects that include new locations or deploying new technologies across the network. - Evaluate migration, redundancy, disaster recovery, business continuity and long-term growth options. - Handle complex tasks relating to Telephony operations, installation, and/or maintenance for local, off-site and/or remote locations. - Develop technical, architecture and process documentation for CDW’s voice infrastructure. - Forecast and perform capacity planning on voice network. - Oversee and interact with Vendors on analysis, acquisition, and installation of remote hardware and software. - Interface with internal/external customers and vendors to determine system needs. - Mentor junior engineers on how to effectively communicate with internal customers providing voice services and assimilating business requirements. - Plan for voice infrastructure business continuity. - Participate on regular on-call rotation. - Work after hours and weekends as required by the business. - Respond to emergency calls/pages/emails in a timely fashion even after hours. - 10% travel * * * * *Thanks & Regards,* * * *Prasad Mamidela| Technical Recruiter** |** **Cigniti, Inc ®*** *Ph: W: 972-756-0622 Ext 132 | F: 972.767.0948 * *Email: *pra...@cigniti.com *| *www.cigniti.com *IM: prasad_cigniti <prasad_cign...@yahoo.co.in>* * *http://in.linkedin.com/in/prasadmamidela** *433 E Las Colinas Blvd. # 1240 Irving TX 75039* * * *P** **Save trees. Print Only When Necessary* -- You received this message because you are subscribed to the Google Groups "SAP Workflow" group. To post to this group, send email to sap-workflow@googlegroups.com. To unsubscribe from this group, send email to sap-workflow+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/sap-workflow?hl=en.
