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Short Description:

The Quality Assurance Specialist (QAS) is responsible for the design,
pilot, and implementation of the software quality assurance review
processes.



Complete Description:



The Quality Assurance Specialist (QAS) is responsible for the design,
pilot, and implementation of the software quality assurance review
processes and UAT Testing. The QAS Specialist will work with Application
Teams during pre and post assessment periods.



The QAS Specialist reports to the Project Management Team. For each testing
phase end review the Quality Assurance Specialist is responsible to plan,
schedule, execute, and document findings of the review.  Quality Assurance
Specialists must have a detailed understanding of processes which support
the software development lifecycle. The Quality Assurance Lead is
responsible for communicating with the State regarding the progress of the
quality approach and a summary of the metrics, as well as managing the
Quality Assurance Specialists.



QAS

Years of Relevant Experience: 7 plus years software development, testing
and project management

Preferred Education: 4 year college degree or equivalent technical study.



Fundamentally, the test manager is responsible for (in collaboration with
Deloitte, WRMA, PMO and business leads):



All roles specified plus the following:

•Compare actual project procedures to the specified standards, procedures,
and, if required, specific 3rd party contractual requirements.

•Perform or manage the required software quality Testing phase end reviews
of work product and process for each software project and produce the
required software quality reports, as specified in the project's software
quality plan.

•Develop, and manage short and long-term plans and schedules for
organization wide software testing needs.

•Balance workload with team’s capacity by managing the team’s activities
according to overall project plan

•Obtain feedback from project teams regarding the overall effectiveness of
processes and procedures – Forward to appropriate stakeholders and process
owners. .

•Report all software quality-revealed non-compliance.

•Provide regular reports on the results of compliance reviews to the
project team, project team leaders and management.  Report on progress on
action item resolution and possible risk areas.

•Anticipate and resolve issues dealing with software quality.

•Develop options and recommendations to assist teams in resolving issues.

•Ensure action items are addressed and closed based on agreed dates and
activities.

•Ensure that defined processes are followed.

•Communicate and work with customers and other personnel as necessary.

•Communicate clearly the team goals, organizational philosophies, and
policies and procedures to the team.

•Communicate to testing team members the relationship between their work
assignments and the team and project objectives.

•Lead efforts in developing and facilitating implementation of testing team
goals and metrics.



•          Test plan development and review

•          Test script development

•          Test execution scheduling (for those tests done by dscyf)

•          Test execution review

•          Test execution problem resolution (including developing the
staged action plan for test issue/defects)

•          Review of both Deloitte- developed test scripts and the Deloitte
and DSCYF- conducted tests.

Responsibilities:

•          Based on DD & I Proposal and accepted Methodology Author, with
collaborative buy-in from all parties, a practical methodology for testing.

•          Review and evaluate, existing Quality Assurance/testing code,
processes and contributors as presented from DD & I Vendor.

o          Unit Test plan

o          Systems test plan

o          Integration test plan

o          User Test Plan

o          Disaster recovery

o          Reporting, backup

o          Module migration development to production

•          Ensure that testing plans presented by DD & I vendor form into a
consolidated suite of documented tests.

•          Correlate areas of focus, and prioritize testing methodologies
based on prior areas of concern, and areas of current/future development
focus.

•          Chair

•          Champion published, and revises plans in partnership with all
Division Leads, Functional Lead and team members, testing team, and tech
lead and team members as necessary.

•          Work with the Division leads to identify and define testing
scenarios and anticipated results

•          Manage a per-release Testing plan

•          Ensure that test plans developed by DD & I vendor, have clearly
define deliverables and timelines, and that these are able to be met.

•          Monitor testing progress against plans provided by the DD & I
Vendor, against actual progress and report to PMO team

•          Develop response strategies and processes for high-criticality
and security vulnerability related bug notifications. Pro-actively report
suspected security holes and attack vectors to Technical Lead and team for
investigation within both the existing and newly-developed system.

•          Review historical, existing and ongoing bug reports to identify
areas needing specific attention. Conduct review and prioritization
meetings with Division Leads

•          Liaison with Division Leads and individual software development
Manager to ensure delivery of a high-quality product is compatible with
release timeline targets.

•          Put together a plan for future testing, including areas for
development, hardware/lab requirements, and staffing requirements, to
obtain specific results.

•          Work with the divisional leads and the DD & I Integrated case
manager, and DSCYF Division Leads and SME’s  in the development of test
scripts and the management of the testing process





Skills:

Skill

Required / Desired

Amount

of Experience



Prior experience managing a large systems testing environment

Required

5

Years

Prior experience directing Test Script development and management

Required

3

Years

Prior experience managing outside vendors for development while maintaining
QA internally

Required

3

Years

Prior experience with Child Welfare case management systems

Highly desired

1

Years

Basic understanding of Child Welfare, Juvenile Justice, and Youth Mental
Health

Not Required







Where has the candidate worked with large scale, enterprise wide systems in
a QA/Test manager role?



Where has the candidate worked with Child Welfare systems in a technical
role?

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