Hi Business Partner, Business Analyst or Project Manager with Call center experience(Avaya, IVR etc) Must
Job Title: Call center infrastructure PM/BA Location: Raleigh, north Carolina Duration: Long Term Experience and Skills: Skills that are "Must Haves": Call center infrastructure experience(Avaya, IVR etc) Change Management and PMO/BA experience agile + water fall methodologies Infrastructure PM/BA experience Strong oral and written communication skills. Ability to work collaboratively within a team environment to meet aggressive goals and pre-defined pre-defined measurement criteria. Ability to conduct user workshops, define requirements, estimate, assess and plan projects, write use and business cases, and design workflow processes. Strong understanding of the Software Development Lifecycle, It Service operations, business process realignment and the financial and political elements of an IT organization. Experience in business process re-engineering methods. Strong aptitude for learning new technologies and utilizing project management applications. Strong user of Microsoft Project and Visio. Creative approach to problem solving. Regards, Suman Bakshi (Sam) SourceChip,Inc Phone - 732 917 4895 Yahoo IM - sbakshi.jobs -- You received this message because you are subscribed to the Google Groups "SAP Workflow" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/sap-workflow. For more options, visit https://groups.google.com/groups/opt_out.
