*Hi,*
*If you have anyone with you for the following position. * * Send resumes to **[email protected] <[email protected]> * *Salesforce Business Analyst* *Location: Houston, TX* *Duration: 12 months* *Phone Hire* *Rates: $55/hr* *Need to Managerial level references or Lead level prior to submission.* *Job Details: 1 year contract; Possible extensions* Must-haves -5+ years Business Systems Analyst or Business Analyst Experience -*SFDC Sales Cloud, Salesforce.com, and Service Cloud experience* -*Data structure, migration, & integration experience* *-Salesforce Customer Support case management experience* -Understanding of KCS model -Waterfall & Agile -Ability to validate QA test cases & lead UAT sessions -Previous BSA experience on a Sales Force/Service Cloud implementation -Rally experience forming user stories -Service Cloud experience -Coveo (search technology) experience -Webmethods (integrations) -Snaplogic -Salesforce reporting looking for a Business Systems Analyst for a large software client in the Houston, Texas area. This person will join the SalesForce Automation for a large scale ServiceCloud implementation. During the planning phase, the BSA will closely with the architects for the integration and migration phase from legacy mainframe systems to a ServiceCloud solution as related to Customer Support. They will manage and facilitate meetings with the business teams to review existing business processes, use cases, requirements and solutions for needed scenarios. They will provide and coordinate team estimates for design phase and facilitate daily BSA calls to keep the team updated and communicating on what aspects impact each other's work streams for changes. They will also report the daily status of the team, author multiple functional design specifications for SalesForce design, and perform conversions and master data integrations. This person will also utilize existing custom objects and create additional custom objects and applications for business solution needs. The BSA will be providing all of the information to support developers needs during the build phase, and will author and design the migration of data for accounts, sites, projects, special conditions, contacts, and users/profiles. They will also add tasks and refine build schedules for mocks and conversions as needed. They will analyze data for ETL and data transformation migration needs, process and facilitate request changes to the design from business, and work closely with master data to design, document and implement system integrations. These BSA need to be proficient with all phases of SalesForce through to customer support and have solid knowledge of the KCS model and case management to qualify. ********************************** *Regards,* *Vibhoj Kumar Shukla* *IDC TECHNOLOGIES INC* *Email: **[email protected]* <[email protected]> -- You received this message because you are subscribed to the Google Groups "SAP Workflow" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/sap-workflow. For more options, visit https://groups.google.com/d/optout.
