*Roll: Senior Avaya Telecom Engineer*

Location: Boston, MA

*Interview Type*: Phone + Skype

CLIENT : STARPOINT



*Primary skills* :  (Aura Experience is required)



*Job Description**: *

Keys to the Position:

v  *Avaya 3-5 Years and experience* with the following applications:

v  *Communication Manager 6.3, Session/System Manager 6.3, AAC 8.0, Aura
Messaging 6.2, Presence 6.x, ECAS, CMS 17, CES, UC including mobility. *

v  *Aura AAC and or UC experience is a Must.*  Candidates with the Unified
Communication (UC)experience will be preferable.

v  Moves/Adds/Changes

v  Migration from H323 to SIP

v  International Call Flow

v  Vendor Relationships

v  External telecom subject; PRI, POTs, DID

v  Must have excellent communication and interpersonal skills



*Telecommunications Analyst*

The voice team is responsible for deploying, supporting and maintaining
current status of voice technologies. The team’s goal is excellence in
providing voice services globally; throughout the firm. Day-to-day
operations support, plan, optimize, the above stated applications and
versions.

v  Major and minor alarm review and response

v  *3+ years Avaya operational experience *

v  Strong Unified Communications Experience

v  *Strong Avaya Aura Core Experience *

v  Knowledge sharing, documentation, peer training, and communications

v  On Call rotation

v  *H323 to SIP migration *

v  *Knowledge of Codec *

v  Strong inter-personal skills

v  Positive customer service & team attitude

v  Focus on quality and collaboration

v  Committed to improvement

*Additional skills:*

v  Service now a strong plus

v  Avaya hardware platforms with hands on experience (certification
preferable)



Thanks & Regards

*Marc Cherry*

Ph: 630-315-9572
[email protected]

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