Hi,

Hope you are doing well.



I would like to check your interest & availability for below mention
position. If you are interested kindly reply me back with your updated
resume, contact details & best time to reach you.



QA + IVR

Tampa, FL

6 Months Contract

Phone then Skype

*ONLY GC/USC*



*Experience*
3-5+ years health care, call center technology & applications experience.
Strong QA experience with executing enterprise call center testing.
Creation/utilization of automation scripts for monitoring & regression
Executing scripts and participating in load tests with PT vendors (e.g.
EMPIRIX, Cyara, etc.) on telephony systems using test automation
Testing telephony systems including PBX and CTI functionality
Speech recognition, IVR, Chat
Genesys call routing software
Testing and defect tools (e.g. Rational CQ & QM) Role Requirements
Excellent verbal and written communication skills
Facilitates test preparation and execution within timeline & with quality
Works with IT Quality Control Sr Advisor to understand and execute QA and
SDLC processes and policies
Provide QA time estimates on project activities; contribute to process
improvement
Interact with internal groups as part of test support activities
Manages the relationship with peers in IT and business for system(s)
supported
Communicates testing risks and issues to IT Quality Control Sr Advisor,
including mitigation strategies
Works with testing leadership to suggest optimal methods to employ to
assure developed product conforms to requirements and design
Executes Test Data Mgmt, collection of requirements, evaluation of
available data, ID gaps and owns test data provisioning tasks
Creates and executes the appropriate test assets (Test cases, scripts,
metrics) to assure the developed application conforms to requirements and
design
Creates and maintains test cases and defects in repository
Executes testing and capture results across multiple testing phases,
including CIT, SIT, UAT, Regression and Load
Creates project-related test assets with completeness and quality.



*Waiting for your response…*

Best Regards

*Ravi Nigam*

978-558-4666 Ext. 101

r...@teknavigators.com

*TekNavigators,* *LLC*

8875 Hidden River Parkway

Suite 300

Tampa, FL 33637



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