Hi Partner, Hope you are doing great! I have a 13+ Months Term contract for Desktop Support Analyst with one of our direct client in Des Moines, IA. The client wants to have Inperson Interview only with the candidate. I will appreciate if you will help me by sending qualified resumes ASAP to: * [email protected]*
*Job Title: Desktop Support Analyst Duration: 13+ Months Location: Des Moines, IA No of Position: 1 Interview Type: Inperson Interview.* *Job Overview: * THIS IS FOR 3 Positions. Will performs all roles of a Desktop Support staff. Will be first contact for Support tickets and will assist Desktop Support 3 staff with harware issues and imaging staff desktop equipment This role is focused on actual desktop support and not help desk phone support. The ideal candidate must have hands on troubleshooting experience to cover anything on the desktop. *The team will be primarily focused on three tasks: * Desktop deployment Remote Support Desk side Support & Troubleshooting The resources will be assigned to a team to rotate every month or two to another team. *Candidate must be able to:* -Handle difficult situations with clients and turn them into a win for the desktop support team -work trouble tickets from system -be a mentor to less experienced Desktop Staff, and be able to work tickets that they pass on -solve issues desk side and through remote desktop -answer how to questions and resolve issues related to applications, printers, connectivity -setup and install new PC’s, -maintain a positive outlook, be professional, and provide excellent customer service Greater detail outlined in the skills matrix. Some work may be required outside of M-F (7 to 5), not to exceed a 40 hour work week More than 4 years of relevant experience and preferred education of 2 year degree or equivalent technical study *Skills:-* -General desktop support either client side or remote -Desktop - Windows 7 Installation, Support, Patching and Troubleshooting -Desktop - Windows XP to Windows 7 Migration -Windows networking TCP/IP Configuration and troubleshooting -Ability to modify system registry (regedit) -Troubleshoot network printers -Support and Troubleshooting of Office 2007/2010, IE8, IE9 -Rebuilding Outlook Profiles -Thorough understanding of Active Directory - client side -Demonstrated experience providing support with remote tools -Install and troubleshoot 3rd party applications on the desktop -Experience with Hard Drive Encryption -A+ Certification -- *Thanks and Regards* Prem Pratap Singh Email:*[email protected]* Phone:609 897 9670 Extn 2169 <[email protected]> Fax: 302-269-7171* Address: 38 Washington Road, Princeton Junction, NJ 0885* * * [image: Description: Description: Description: Description: Description: cid:[email protected]] -- You received this message because you are subscribed to the Google Groups "SAP XApps Training/Jobs in Chennai/Bangalore -(0)9444359629" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/sap-xapps. For more options, visit https://groups.google.com/groups/opt_out.
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