*Hello,*


Here is a hot requirement for *< Genesys Consultant - San Jose, CA - 8
Months >.* Please forward your updated resume if you are interested for the
earliest client submission.



*Position:* Genesys Consultant

*Location:* San Jose, CA

*Duration:* 8 Months

*Job Description:*

   - Virgin Mobile Genesys Support.
   - One position with be to support the the Genesys Voice Platform (GVP)
   and the other would be for delivery of Genesys CTI services.
   - The GVP position would be responsible for:
   - Supporting business requirements and initiatives as related to call
   delivery
   - Ensuring system stability, create and maintain documentation for all
   areas of the GVP.
   - System reporting.
   - Researching and implementing new functionality, features, bug-fixes,
   and system enhancements.
   - Capacity planning.

*The Genesys CTI position will be responsible for: *

   - Implementation of call delivery solution as defined in routing
   strategy.
   - Ensure all changes introduced are engineered and evaluated in a lab
   environment, following QA best practices.



*Thanks & Regards,*



*RAGHU RAM*

Staffing – Manager



*ConfiMinds, LLC.*

www.confiminds.com

* *

*21351, Ridgetop Circle *

*Suite** 300**, Dulles, VA 20166.***

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