Hi,

 

Please check the below requirement and advise us the right consultant's
along with Rate, Availability, Contact Details, Current Location & Visa
Status

 

Business Analyst with Telecom Experience

 

Location: Alpharetta, GA or Bedminster, NJ or Piscataway, NJ



Duration: 2 yr contract

 

 

Project Description:
This position is responsible for managing the planning, implementation and
improvement of Ethernet Access to Managed Internet Services and  VPN
services on behalf of the Service Delivery. The position must lead the Care
Process team in servicing a high growth Ethernet Access environment, make
decisions about service strategies, development requirements, understand and
evaluate customer needs, and then lead the implementation of all associated
initiatives through early life cycle. Processes developed include ordering,
and provisioning. In addition this position will guide and coach customer
care team members as well as interface with management for escalation on
planning issues.

 

Job Description:
Generate business requirements in support of Plan of Record projects
supporting MIS, VPN and client's Ethernet services. Documenting of process
for ordering and provisioning. Overview of system testing and operations
readiness testing. Giving training and instructing the operations team on
desk level procedures for Ethernet ordering and provisioning.

 

Required Skills:

1)   Ethernet technology

2)   Layer 3 / IP technology

3)   Access technologies

4)   Process development experience

5)   Provisioning and Ordering Concepts for RBOC

 

 

Thanks & Regards,

Raj
 
TECHGENE SOLUTIONS, LLC
(A Minority Certified Company)
Email: [email protected]
Ph: 214-257-0837 extn: 36
www.techgene.com <http://www.techgene.com/> 
Yahoo IM: [email protected]  
 
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Thank You.

 


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