*Please send matching profiles to [email protected]*
**
*System Specialist*
**
*Location : PA*
* *
*Duration : 6 months*
System Specialist is knowledgeable on usage & support of a collection of
development platforms or technical architectures, & products that run on
those platforms.
*Skills:*
Must use individual judgment interpreting operational instructions in
analyzing problems and determining restarts for recovery. Thoroughly examine
listing /printout of cancelled runs for duplicates or errors. Inform
programmer/analyst before instructing outsourcer to proceed with restart.
Coordinate all printing with Willow Oak facility (outsourcer) and offer
provider any assistance to their personal throughout the workweek, which
might require operational expertise on certain job functions, including
abnormal terminations and restart procedures. Provide advice with problems
such as disk pack space and JCL errors.
Responsible for daily printing of EASE determinations using Infoprint and
the Xerox Docu Print 155MX laser printers.
Inform shift supervisor in the event of hardware malfunctions on the
assigned system and to take corrective action in notifying vendors of such
problems.
Responsibility to insure that computer room is fully stocked with supplies
in order to maintain efficient operation, with paper, fuser oil, toner etc.
Maintain the delivery/pickup schedule for the 2nd and 3rd floors throughout
the day. Also per special request to make a delivery during a non-scheduled
time to upper floors or mail room.
Separate all listings for easy verification for D.A. Unit. Always checking
for errors, print quality and accuracy.
Responsible for scheduling and initiating daily label print jobs using a
personal computer and a laser printer.
Responsible for obtaining meter readings for three Xerox laser printers for
monthly billing purposes.
Monitor the batch processing cycles for SWIF, UCMS, BWC and CWDS. Closely
following formatted procedures to log onto the $Universe Scheduling software
package and follow all run and error handling procedures. Contact and assist
technical support staff in identifying and resolving processing errors and
follow restart instructions to continue or terminate the batch processing as
directed by application support staff.
Provide level 1 monitoring of the TIVOLI Enterprise Console for critical or
fatal error conditions that affect the health of the Labor & Industry
servers, network and applications. Work with on-call technical staff to
communicate the problem, document actions taken and assist I any resolutions
as requested.
*Specific Skill Sets Required:*
Experience using TSO in a mainframe environment.
Experience working on PCs using a windows operating system.
Good communication skills both oral and written.
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