VISWANATH
• 6 years of Industry experience in Business Analysis, Business Process Design, streamlining, System Analysis and Design, Quality Assurance, Software verification and validation with concentration on diverse industry domains such as Banking, Financial services, and Pharmaceutical. • Excellent skills in Business Analysis, Data Analysis, Requirement Analysis, Business Modelling and Use Case development using UML methodology. • Proficient in interacting with Business Users to identify information needs and initiating process changes, creating Business Requirement Documents (BRD), Functional Requirement Specification(FRS), authoring narrative Use Cases, Use Case diagrams, Activity Diagrams and Sequence Diagrams Using MS Visio. • Experience in conducting Joint application development (JAD) sessions for gathering requirements, and Rapid application development (RAD) sessions to converge early toward a design acceptable to customer. • Strong understanding of project life cycle and SDLC methodologies such as Rational Unified Process (RUP), Waterfall and Agile. • Experienced with Object Oriented Analysis and Design using UML, Rational Unified Process (RUP), Rational Rose, Requisite Pro, Rational Clear Case and Visio which involves Requirement Management using Use Case modelling, Dataflow process modelling. • Advanced analytical and project management skills with excellent problem solving capacity, throughout SDLC. • Sound Knowledge on concepts like GAP Analysis, Risk Analysis and Impact Analysis. • Facilitated Change Management across entire process from Project Conceptualization to Testing through Project Delivery, Software Development, and Implementation Management in diverse Business and Technical Environments. • Worked extensively on Business Process Improvement, Documenting Training/User manuals and reporting. • Experience in conducting User Acceptance Testing (UAT), documenting Test Cases, designing and developing Test Plans and Test Scripts. • Highly motivated team player with Good Interpersonal Skills in Listening, Mentoring, Influencing, Conflict Resolution and Strong Communication, Written and Presentation Skills. • Used MS tools extensively (Word, Excel, Power Point, Visio, and Project) for Calculations, Graphs, Analysis, Presentation and Documentation throughout the Projects. TECHNICAL SKILLS AND CERTIFICATIONS Operating Systems : MS Windows GUI/Tools : MS Office Suite, MS Project, MS Visio, MINITAB Languages Familiarity : HTML, SQL, UML Project Management : Certified Associate in Project Management (CAPM®), PMI (www.pmi.org) Six Sigma/Lean : Six Sigma Black Belt / Green Belt, Lean Management, Benchmark Six sigma (www.benchmarksixsigma.com) Supply Chain Management : Graduate Certificate, Northeastern University PROFESSIONAL EXPERIENCE Citibank, New York Oct 2010 – May 2011 Business Analyst Citibank is a major international bank which is a consumer banking arm of financial services giant Citigroup. The services include Finance options, International banking, and Capital market. The project is to develop a Credit card Management System. The main purpose of the CCMS is to provide company staff with a more faster, flexible and reliable way of serving its customers. Responsibilities: • Interacted with the stakeholders to get a better understanding of client business process and gather business requirements based on project scope. • Created business process workflow diagram in Rational Rose. • Derived Functional Requirement Specification (FRS) based on user requirement Specification (URS). • Created business Use case Model after accessing the status and scope of the project and understanding the business process. • Integrated Requisite pro with clear quest and rose to provide all team visibility and maintain tractability among requirement, use cases and change requests. • Monthly performance analysis for all the business units within Retail Banking Group. • Maintaining Financial & Nonfinancial databases for Retail Banking Group. • Performed Data Analysis of existing data through SQL. • Responsible for reviewing the new products lunched by the bank for its retail initiative from the controlling/Finance viewpoint, including budgets and plans. • Designed, Structured & implemented the chart of account for the Retail Banking & Credit Cards. • Led & conduct JAD sessions to identify the flow and process involved in the content. • Prepared Project Reports for management and others. Assisted project managers in the development of weekly and monthly status reports. • Used Crystal Reports to gather data and design report based on the database Microsoft SQL Server. • Created Test Plans and Test Scenarios and participated in user acceptance testing. • Assured that all Artifacts are in compliance with corporate SDLC Policies and guidelines. Environment: Visual studio, SQL Server, HTML, Agile Methodology, MS Visio, Microsoft Team Foundation Server ,MS Office, MS Project. Best Regards, Satish. 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