*Hello Partners,* *Below given is an urgent requirement with my direct client so please send me some good resumes ASAP.*
* * *Job Title: Argus Support Analyst * *Location: Thousand Oaks, CA* *Duration: 3+ Years * Mandatory Technical / Functional Skills Overall IT experience required of up to 6 Yrs, with a minimum of 4 years of IT Support experience in Argus Knowledge of various modules of Argus Safety, Perceptive Empirica Good exposure to the Pharma Domain. Hands on experience in supporting Argus Good Pharma domain knowledge Must possess Excellent Communication skills. Customer facing role and worked in onsite/offshore model Argus Specific Knowledge Required • Provide L2 and L3 Support on Argus and its modules • Monitor Argus services and identify issues with zombie services. • Monitor specific file folders used as queue for any process issues that fails to clear the folders. • Monitor routine system log files for errors and abnormalities. • Execute routine jobs such as product-study-license master data extracts, investigator contacts, E2B failures. • Generation of Product, Study, License(PSL) Update Report • Generation of Global Safety Notification (GSN) Reports (Missing Email Extract, Non-Consent Extract, Bounce Back Comparison Report, Site Activation Report and Removal Report). • Generation of “E2B Nullification Not Submitted Report” • Secure Sockets Layer (SSL) Certificate Renewal of Dev, Test and Performance environments • Managing the rejected acknowledgments of Argus to Electronic Data Capture (EDC) and Intake, Response and Product Complaints (IRPC). • Monitoring of Argus Component Failure Mail Box for example: safety interfaces & login issues • Monitoring of the E2B, Structured and unstructured XML intake folder • Send downtime notification for schedule and unscheduled or planned or unplanned activities • Reconciling transmission failures using the Transmission Monitoring Report Regards, *Ram | Information Technology Talent Acquisition Specialist * [email protected] *| **Direct:** *(813) 423-4304 *Gtalk:* [email protected] *Yahoo IM:* [email protected] *www.TheFountainGroup.com* <http://www.thefountaingroup.com/>** * * [image: Description: Description: Description: Description: logo.png] 4505 Woodland Corporate Boulevard, Suite # 200 , Tampa, FL 33614 [image: Description: View Ram Murthy's profile on LinkedIn]<http://www.linkedin.com/pub/ram-murthy/7/a96/278> *NOTICE TO RECIPIENT:* The contents of this e-mail message and any attachments are intended for the addressee(s) named in this message. This communication is intended to be and to remain confidential and may be subject to applicable client/employee and/or work product privileges. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message and its attachments. Do not deliver, distribute or copy this message and/or any attachments and, if you are not the intended recipient, do not disclose the contents or take any action in reliance upon the information contained in this communication or any attachments. -- *************************************************************************************** For all SAP related tutorials,Articles,Faqs,Tips www.sapbrainsonline.com **************************************************************************************** You received this message because you are subscribed to the Google Groups "sapbrains" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/sapbrains?hl=en
