Good Afternoon,

Please let me know if you have any viable consultants on your bench for the
opening listed below.



*Location: Fort Worth, TX (With Remote work 2-3 days a week) Contract
Terms: 6 Months+ Long Term Pay Rate: Between Mid 50/hr - Low 60/hr, C2C
based on Experience*

*Role Qualifications *
* Minimum of 3 years experience supporting virtualization infrastructure in
the following areas; Citrix XenApp 5.X, XenApp 6.X, XenApp 6.5 FR1, FR2,
FR3, XenDesktop 5.X to 7.X, Provisioning Server 6.X, Store Front 2.X, Web
Interface 5.X, License Server 11.X, APPDNA 6.X to 7X;
* Proven success in large (30,000+ users) virtualization global
architectures having multiple Active Directory Domains, XenApp Farms,
XenDesktop Farms, PVS Farms, multiple zones, Citrix Policies;

*Job Description *
* Analyzes incident requests, diagnosis and root cause determination for
resolution.
* Provides remote support for all Virtualization based issues for a variety
of users in different physical locations.
* Operates within the defined workflow and captures users requests,
resolves issues, and "closes the loop" by verifying the end user is
satisfied with the solution.
* Performs Tier 1 support for problems with Virtual environments.
* Performs environment validations for new severs in the virtual space.
* Performs proactive alert tracking and remediation.
* Performs escalations to Tier 2 Administrators for rapid response
resolution.
* Enforces Operational readiness standards
* Uses excellent communication skill at all levels, especially for
communication related to end-user support.

Very Truly,
*Ethan Hunt* |Sr. IT Technical Recruiter
*CAT* Technology Inc.
411 Hackensack Avenue,7th Floor
Hackensack, NJ 07601.
Email : [email protected]
             [email protected]
Voice : *201 257 5081 ext 151* | Fax:(201) 342-2385.
Visit us at: www.catamerica.com | www.cattechnologies.com

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