*Role : BMC Remedy *

*Work Location: Greensboro ,NC*



*Job Description:*

·         Minimum of 10 years general IT experience.

·         Minimum 3 years Remedy development experience on versions 7.5 and
beyond.

·         Experience with BMC Remedy 8.x components, modules, and related
productsITIL v3 Foundation Certification with 2 years+ experience ITIL and
process engineering.

·         Experience with the installation and configuration of ARS and
RemedyBMC Atrium experience.

·         Should be able to create and customize classes as well as
understand the CDM and its relationships.

·         Configuration and customization of the Asset Management Module.

·         Configuration of the Service Request Module (SRM)Configuration of
the Work Order Console.

·         Configuration and customization of the Service Desk: Incident
ModuleConfiguration of the Service Level Management (SLM) module.

·         Configuring and defining Foundation Data.

·         Configuration and support of the MyIT portalKnowledge of the BMC
Analytics productDevelopment via the BMC Developer Studio and knowledge of
overlaysBMC Remedy Process Designer development experienceFamiliarity with
data loading tools such Atrium Integration Engine and Atrium Integrator.

·         Experience with Remedy in both a developer and administrator
capacityKnowledge of Active Directory, AuthenticationExperience across all
phases of full system development life cycle and subsequent maintenance
activitiesRemedy ARS Development skillsRemedy Process designer skillsAble
to support various operating systems: Windows, Unix, and LinuxBMC
Foundation certificationCMDB administration and scripting knowledge





Thanks & Regards

Tirth Patel

Lead Technical Resource Specialist



Phone: 609-897-9670 x 2181

Email: [email protected]

Fax: 609-228-5522

In case I am not available please call Anoop: 609-297-0796

Address: 38 Washington Road, Princeton Jn, NJ 08550



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