*Job Title : Tableau Developer*
Location : Sanata clara, CA
Duration : 6+ months
* ===============================*
*Required Skills:*
• 7+ years Industry experience with 1-2+yrs of Strong Tableau Development
Skills
• Ability to work with Business directly and build very rich visualization
on Tableau
• Good communication and Self-driven Consultant
• Ability to deliver from concept to report and dashboard with limited
supervision
• Supporting Professional Services Team will be nice to have.
=====================================
*=============================*
*Job Position: **IVR Developer*
Location: Cleveland, OH
Duration: 12+ Months
*================================ *
*JOB DESCRIPTION:*
*Roles and Responsibilities: *
"• 6-7 years of Experience in Avaya IVR Development, Configuring and
troubleshooting IVR applications, Configuring Voice Portal Management
Systems
• Experience in Operations and Implementation Inbound and Outbound voice
applications on Avaya Platform like Avaya Dialog Designer, Avaya Voice
Portal/Experience Portal.
• Demonstrated abilities in Integration of IVR application with database
and Web Services
• Strong problem solving and technical Skills coupled with confident
decision making enabling effective solutions leading to high customer
satisfaction
• Experience in installation of IVR Systems like Avaya Voice Portal and
Voice Portal Management System Configurations
• Experience in Configurations and Support for Call Center Technologies
like Nice, Verint System
• Maintenance and troubleshooting the Avaya and Genesys Call Routing system
• Experience understanding of Call Vectors and deployment of Call Flows
• Experience Scheduling Backups and performance tuning.
• Knowledge in integrating IVR with telephony interfaces (ACD and Genesys
CTI).*"*
*Must have skills:*
"• Development and Support Mix
• Avaya Voice Portal 5.2 / Experience Portal 6-7,
• Genesys CTI, Oracle DB,
• Strong technical, logical, and analytical skills.
• Strong team player and cooperative skills. H3"
*Nice to have skills:*
"• Advanced analytical, conceptual, and problem-solving abilities
• Strong written and oral communication skills
• Proven ability and initiative to learn and research new concepts, ideas,
and technologies quickly
• Ability to work in a team-oriented, collaborative environment.
• Ability to translate an idea or need into a completed solution or work
product.
*=================================*
*In case you are not looking for the change at this point of time please
refer your colleagues, Friends etc.*
--
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