*!! Direct Client Need !! * *Job Title: Tivoli Consultant* Location: Newark NJ Duration: 6 -12 Months
*Required background:* Relevant Experience (in years): 3+ years Support operations *Technologies: * Tivoli Suite; TAM 6.0+, TIM 5.1+, TDI 7, TDS 6.2 *Responsibilities: * Interact with client Lead support from onsite *Activities: * System Administration, Routine maintenance, Backup and Availability operations, Application and Infrastructure monitoring (based on automated tools existing with customer) for Dev, SIT, UAT & Production servers Provide Application L2 & L3 Support, Help Resolve Production issues, Defect Management, Release co-ordination, Patches / updates deployment and Triaging issues for IAM platform(Tivoli Suite). Respond to the email requests on best effort basis, however these requests have to be transformed to tickets for calculation of Service Levels and Creditsbetter tracking. Participation in Disaster recovery testing, Recovering systems in case disaster is declared, Ensuring platform is in synch / DR Synch and moving systems back to production site. Create knowledge base for ticket resolution, service optimization, audit support and quality reporting *Note: Please reply me on my official E-Mail ID : **[email protected] <[email protected]>* *Thanks* *Neil Khanna*| *Senior IT Recruiter* *ITBrainiac Inc* D: (929) 268-0690 Email: [email protected] <[email protected]> -- -- *************************************************************************************** For all SAP related tutorials,Articles,Faqs,Tips www.sapbrainsonline.com **************************************************************************************** You received this message because you are subscribed to the Google Groups "sapbrains" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/sapbrains?hl=en --- You received this message because you are subscribed to the Google Groups "sapbrains" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
