*Hi,*
My client is looking for *Cisco Voice Engineer** (TEAM LEAD)**.*
Please let me know if you are interested for this position.
NOTE:
*Client did a face to face this week- Consultant is out because he was not
a TEAM LEAD. Client has revised role to be a team lead ( someone with
Leadership skills in Resume/ Can communicate well and mentor others)*
- *Must be willing to go for Face to face Final interview in Houston
area. *
*Start Date:*
March 30, 2015
*Keywords:*
-
Certifications in Cisco
-
CCNT
-
CCNA
-
CCNP
-
CCIE
-
CMS Vector
*Published Description:*
*Job Description:*
*START DATE IS ASAP *
*Position: Cisco Voice Engineer** (TEAM LEAD)*
*Client: **Huntsman*
*Location: Woodlands, TX (Near Houston)*
*Overview:*
Manage complex phone systems at Corporate site (and certain remote
locations) including station and trunk moves, programming, voice mail,
automatic call distributor (ACD), and unified messaging (fax gateways and
VoIP). Design and build project related phone systems and integrations
across multiple new and legacy call centers. *Certifications in Cisco,
CCNT, CCNA, CCNP, CCIE, or similar a plus.*
*Client has recently migrated from Avaya to Cisco *
Requirements:
1. *Must have Cisco Voice "LEAD" Experience- **Not a team member, but
someone who has lead and or mentored others.*
2. Must have 3-5+ yrs of Cisco VOIP Installation, Management and
Monitoring of call manager cluster including:
- Configuring class of service and Call admission control
- Configuring call manger features and services
- Configuration of call signaling protocols on Voice Gateway, MGCP
and SCCP
- Configuration of Voice Gateways, Gatekeepers, and SRST
- Configuration and Instillation of Voice Interfaces like E1 & T1
Lines (CAS and PRI ) Skills
3. HUGE PLUS- Expereince w/ Implement and tune vector programming for
Avaya Customer Focus Center. Document and manage DNIS and VDN assignment.
Also helpful -manage station and trunk Move / Add / Changes (MACs) for
Avaya telephone systems at The Woodlands offices.
4. Mentor Client telecom teammates in deployment methodology and
technical best practices. Deliver new best practices to the team as they
are defined.
5. Assist in the development of contact center documents for design,
implementation, testing plans, maintenance plans, and any other contact
center related customer deliverables
6. Perform application development for self-service IVR applications
and/or call routing as needed by the contact center team
7. Assist the contact center team with
implementations/upgrades/configurations as needed
8. Ability to communicate effectively and constructively
9. Must have strong documentation skills, with attention to detail, and
experience working within teams on projects from conception to completion
*--------*
*Thanks,*
*Bhanu Pratap Singh*
*Source InfoTech Inc.*
W: *646-688-4913*| F: 732-909-2282| Email: *[email protected]*
<[email protected]> | Website: *www.sourceinfotech.com*
<http://www.sourceinfotech.com/> | *G-Talk /YIM:*
*recruiter.bhanu22/recruiter.bhanu22*
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