*Hi,*

*Hope you are doing well,*

*Please find the below position, If you feel comfortable, Please share your
profile and let me know a suitable to call you or you can reach me @
408-457-9399 Ext 2054.*





*Job Title*

IAM Support

*Relevant Experience& Experience Required*

*(in Yrs)*

4 - 6 years of experience in Tier 2 User Support

*Key words to search in resume*



*Technical/Functional Skills**  -MUST HAVE SKILLS*

·         Experience in or capable of quickly learning access
authentication – RACF and Active Directory.

·         Perfect Client Experience (polite/professional) to address
requests and responding to client’s emails and phone calls from clients.

·         Capable of meeting department’s service-level-agreements (SLA)
for responding to requests, emails, and calls.

·         Team player and able to multi-task - ability to assist in various
assignments.

*Roles & Responsibilities*

Tier 2 User Support

*Startdate* (dd-mmm-yy)

ASAP

*Duration of assignment *(in Months)

6Months with possibility of extension

*Work Location*(State, City )

*Wilson, NC*



Thanks & Regards…….!?
*Mayank Sehgal*
*IDC Technologies, Inc.*
Phone: 408-457-9399 Ext 2054, YIM-mayank.usstaffing
Email: [email protected]

IDC Technologies, Inc 1851 McCarthy Boulevard, Suite 116,Milpitas, CA, USA,
95035

Website: www.idctechnologies.com . ISO 9001-2008 Certified.

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