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*[email protected] <[email protected]>Job Title : Network Voice ArchitectLocation : McLean, VADuration : 12+ MonthsKey Responsibilities* • Experience Cisco Unified Communications as a Service (UCaaS). • Experience in consolidating of long-distance voice transport services and the introduction of session initiation protocol (SIP) trunking • Provide tools and expertise to support the analysis of call detail reporting (CDR) and the application of telecommunications expense management (TEM) services. • Failover and Disaster Recovery: hosted telephony solution provides an active-active failover for both UCaaS and Contact Center as a Service (CCaaS). • Disaster recovery of UCaaS and CCaaS automatic and instantaneous. • WAN to synchronize data between active-active sites. • Experience in configuring SIP trunking service active-active failover for trunking services in coordination with UCaaS/CCaaS. • Able to provide emergency broadcast services to onsite telephony equipment uses Singlewire. • Experience managing Jabber mobility • Voice Transport —will consolidate the transport to provide with long distance (domestic and international) and toll free service. • Provide consolidated voice network backbone with TDM and SIP trunks . • SIP trunking integrates with MPLS to deliver voice services as an application over a consolidated IP network. • Manage trader voice environment to maintain a stable and refreshed uniform platform. • Manage dynamic security, monitoring and compliance tools and applications. • Provide House trader voice management with viable and regulatory-compliant business continuity plans complemented by robust disaster recovery solutions. • Integrate and facilitate compliance with the myriad of national regulations. • Provide voicemail solution and able to forward a copy of all voicemails as they are recorded to SMTP mailboxes (only 1 mailbox can be active at a time). • Experience in integrating Voicemail with user MS Exchange accounts for systems that provides appropriate access rights to UCaaS/CCaaS. • Call Recording • Migrating the trader voice back office Nortel system with Cisco based UCaaS. • Experience in managing Nice NTR system • Provide Voice recording services for trader voice as dictated by business or legal requirements. • Experience in managing Trader voice recording equipment and systems. • Experience in Monitor and record calls on a “handset” basis, which capture conversations irrespective of which line the trader is speaking on. • Supporting and Monitor and record calls on a “line” basis, which captures all conversations on pre-determined lines. • Support both on- and off-trading floor, as applicable. • Support retention periods of varying lengths based on business and regulatory requirements. • Provide Support a back-up retention system. • Support on-demand playback requests from authorized users in accordance with the Service Levels. • Enabling contact center capabilities in Cisco HCS. CCaaS supports advanced call routing, IVR. *Thanks & Regards,Vishal Singh | Diverse Lynx LLC* Contact: 732-452-1006 Ext-417 | Email: [email protected] Gtalk: Connect.VishalSingh | Yahoo: Vishal_Singh7254 “for our open requirements, please visit Diverselynx Jobs -- -- *************************************************************************************** For all SAP related tutorials,Articles,Faqs,Tips www.sapbrainsonline.com **************************************************************************************** You received this message because you are subscribed to the Google Groups "sapbrains" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/sapbrains?hl=en --- You received this message because you are subscribed to the Google Groups "sapbrains" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
