Role : Teradata admin
Location : Charlotte, NC
Duration : Long term

 Responsibilities
A: Production Operations:
•      Job Scheduling, Batch Job & House Keeping Job Monitoring and issue
resolution
•      Incident Management: Follow up to ensure issue resolution on all
Client service desk system tickets
•         Providing Environment support for Hadoop, Teradata and micro
strategy
•      Incident Resolution and escalation mechanism for un-resolved tickets
•      Analysis and planning production migrations.
•      Weekly status reports and Load status reporting to the client
management team.
•      Load catch-up planning and execution as required by Client
•      Job Failures trouble shooting and Root Cause Analysis (RCA) of such
issues.
•      Issue resolution/coordination with project teams, infrastructure
such as DBA, Unix, Network, Storage and other Client teams as appropriate.
•      User communication during refresh delays, planned/unplanned outages.

B: Release Support
•      Coordinate production migrations review and approval by Client
•      Migration deployment planning, execution and status reporting on
weekly, monthly, and otherwise as and when required.
•      Change Management, collision planning avoidance and risk assessment

C: Issue Analysis and Knowledge Management
•      Perform Root cause Analysis of load issues and document in knowledge
management repository.
•      Run-time trend analysis
•      Problem management for recurring incidents and failures
•         Develop and document technical standards for using tools of data
warehousing environment
•         Developing and maintaining technical documentation
•         Providing expertise and direction to BI engagement teams

D: Environment Management
•         Periodic audits to check overall health of Hadoop, Teradata and
micro strategy  environment
•         Performs platform configuration and performance optimization
•         Identifying Best practices and working sessions with user
community

E: Process Improvements and Automations
•      Identify areas of process improvement and/or automation of manual
tasks
•      Work with Infosys/Client team to finalize the requirements for such
process improvements, automations, ad-hoc reporting.
•      Design, develop, test and deploy those solutions
Please Note: This description does not cover or contain a comprehensive
listing of activities, duties or responsibilities that are required of the
employee.

Skills

•    Technical skills: Min. 5+ years of hands-on experience Data
warehousing – Teradata, Hadoop, Micro Strategy, Oracle, PL/SQL
•    Experience in L1/L2/L3 production/release/implementation support
especially in DWH apps
•    Tools: Toad, Quality Center, WinCVS
•    Strong analytical skills and should be a quick learner
•    Strong written and verbal communication
•    Exposure to offshore-onshore delivery model
•    Should be able to demonstrate good leadership qualities

Additional skills(Nice to have):

Prior experience of cable or telecommunication industry


Thanks & Regards.
Tirth Patel | SYSMIND, LLC


Phone: 609-897-9670 x 2181
Email: [email protected]
Gmail ID : [email protected]
Website: sysmind.com
Address: 38 Washington Road, Princeton Junction, NJ 08550
In case I am not available call Ravi @ 609-647-4376

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