*Job Title *Nice Support executive/Developer

*Duration of assignment *(in Months)* : *12 months

*Work Location* (State, City )  : Uniondale/Bethpage, Long Island, NY



*Relevant Experience**  & Experience Required **(in Yrs) *4-6 Years



*Key words to search in resume*

Nice application Support/Developer



*Technical/Functional Skills**   -MUST HAVE SKILLS*

·         Experience with client engagements

·         Excellent analytical and problem solving skills

·         Good knowledge of Nice Framework or Product.

·         Hands-on experience with Nice Framework or Product.

·         Good technical skills on Linux (Redhat 6.0).

·         Prior experience in working with Nice product/Applications.

·         Good Knowledge on Call Recording Capability, Work Force
Management.

·         Good Knowledge on Basic administration and trouble shooting.

*Roles & Responsibilities*

·         Working independently or leading a technical team to deliver
solutions and appropriate integrations

·         Resolving complex technical issues working with other team members

·         Troubleshooting and resolve customer issues and problems .

·         Provide regular status reports on tasks accomplished, current
issues and progress toward goals.



*Regards,*


*Shashank tewari IDC Technologies, Inc *

*1851 McCarthy Boulevard, Suite 116, Milpitas, CA, USA, 95035.*



*Mailto  :- **[email protected]*
<[email protected]>

*Gtalk    :[email protected] <[email protected]>   *

*Gmail :- [email protected] <[email protected]>   *

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