*Jr. IVR Developer  (Mid-Level)*

*Interview:  Telephonic/Skype*

*Location:  Harrisburg, PA    *

*Duration:  6 months with possible extensions*

*# of Openings:  2  *

*No H1B’s       *



*Core Job Functions: (Candidates MUST HAVE telephony experience to be
considered.)*



·     Develop Telecommunication applications using a variety of Web server
technologies including JavaScript, VXML, Java, Avaya Telephony, Interaction
composer, SOAP UIs and others.

·     Develop, Enhance, debug, support and test software application

·     Work with Customer Experience Designers and Application Developers to
realize product requirements.

·     Possess a thorough knowledge of the principles and practices of
application development.

·     Maintain technical knowledge.

·     Perform work independently with little supervision.

·     Provide problem resolution from a technical perspective.

·     Provide weekly time reports and participate in staff meetings.



*Required Knowledge, Skills, and Abilities:*



·     Ability to communicate effectively at all levels

·     Ability to follow developing standards

·     Experience with all phases of the software Development Lifecycle

·     Capable of developing clean efficient code.

·     Basic level of JavaScript, Java Development, Subversion,

·     Expert Level Convergys Development

·     Additional skills in XML-related technologies is preferred

·     User Interface and visual design skills are a plus.

·     Familiarity with usability concepts and methods is a plus.

·     Ability to work as a member of a team and independently.

·     Ability to meet aggressive deadlines while maintaining a high degree
of quality.

·     Ability to perform work which requires a great deal of attention to
detail.

·     Problem Solving skills to develop quick yet sound solutions to
resolve complex issues

·     Knowledge of interpreting and implementing design patterns.



*Minimum Experience and Training:*



·     *3+ years industry experience in IVR application development or other
voice application software*

·     Hands on experience in creating *IVR application using any of these
technologies – VXML, Java, Interaction Composer*

·     Experience in *design and development of speech applications for
customer service representatives*

·     Good knowledge of *customer experience*

·     Excellent written and verbal communication skills

·     Applicant must have an Associate’s Degree or equivalent experience. A
Bachelor’s Degree or equivalent experience is preferred.







*--------*

*Thanks,*

*Mohammad Wasim*

*Source InfoTech Inc.*

W: *6096320354*| F: 732-909-2282| Email: *[email protected]*
<[email protected]> | Website: *www.sourceinfotech.com*
<http://www.sourceinfotech.com/> |

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