*Genesys (Voice) Engineer* *Atlanta, GA*
*12+ Months* *Phone Hire* *Any Visa is OK !!* *Requirements :* • Must have detailed experience with *Genesys 8.x platform architecture* in a multi-site environment. • Must have solid experience designing *Genesys Orchestrate* call flows using Composer • Must have experience with *Linux/Unix OS system administration, configuration, troubleshooting, performance tuning, preventative maintenance, and security procedures. *• Must have working knowledge of Oracle DBs, PLSQL commands, XML and SOAP • Must have basic understanding of *VoIP – SIP call troubleshooting* • Must have troubleshooting skills and ability to understand complex relationships between components of multi-tiered applications • Must have critical thinking and problem solving skills, with ability to analyze complex workflows, prioritize multiple tasks and make key decisions during platform outages • Must be able to cultivate and maintain positive relations with customers and IT staff. Fully understands how the business relates to the technical aspects of the position. Demonstrated ability to manage multiple priorities and drive projects to closure • Must be able to work independently as well as part of a team, have outstanding customer service skills and excellent communication skills for interaction with users at all levels. Strong ability to manage multiple projects and rapidly changing priorities. Takes initiative for self-management. Attention to detail is required. • Should understand carrier-based advanced features, OSI layers, computer telephony integration (CTI) and various types of call routing • Should have familiarity with SIP media gateways and Session Border Controllers (Cisco, Acme Packet, etc.). Regards, Parul Gupta, IT-Technical Recruiter P: 609-632-1299, E: [email protected] 3840 Park Avenue, Suite C-205, Edison, NJ-08820 Hangout: <http://www.inceptdatasolutions.com/> [email protected] *------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------* *Disclaimer:** If you are not interested in receiving our e-mails then please reply with a "REMOVE" in the subject line at * *[email protected]* <[email protected]> *for automatic removal. And mention all the e-mail addresses to be removed with any e-mail addresses, which might be diverting the e-mails to you. We are sorry for the inconvenience.* -- -- *************************************************************************************** For all SAP related tutorials,Articles,Faqs,Tips www.sapbrainsonline.com **************************************************************************************** You received this message because you are subscribed to the Google Groups "sapbrains" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/sapbrains?hl=en --- You received this message because you are subscribed to the Google Groups "sapbrains" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
