*Service Now ArchitectWashington DC6+ Months Contract*

The position is responsible for the design, architecture and leading the
maintenance and enhancement of existing ServiceNow ITSM applications as
well as implementation and development of new applications on the
ServiceNow platform. To be successful, one should have prior experience
implementing and deploying the core suite of ITSM applications, as well as
experience developing solutions across the ServiceNow platform that
leverage the automation and integration capabilities of ServiceNow. You
will be the ServiceNow expert working with other IT professionals, vendors,
and process owners to support, maintain, and enhance the service ServiceNow
ITSM application.



*Essential functions for this role include:*

·         Demonstrate hands on expert knowledge of ServiceNow toolset and
integrations with related systems.

·         Develop, maintain and enhance applications on the ServiceNow ITSM
platform (help desk/service management, change management, problem
management, procurement, asset management)

·         Leverage both proven and innovative technology approaches to
solve challenging business problems

·         Provide technical assessments, written documentation and
technical expertise

·         Design and enhance reporting solutions both within ServiceNow
together with supporting tooling configurations and/or functional
specifications, based on industry best practice.

·         Communicate with the customer in technical/non-technical terms,
understand their business requirements, and provide suitable solutions.

·         Work on continuous improvement by sharing experiences and
knowledge with the team.

·         Collaborate with System Administrators and ServiceNow Support
concerning strategies and technical aspects of platform upgrades

·         Advises on options, risk and impacts on business processes and
technical architecture

·         Work on the ServiceNow Vendor selection process

·         Primary contact for working with Vendors and providing direction
to the ServiceNow Administrators and Developers



*Requirements*

·         BA/BS degree or equivalent work-related experience

·         5+ years of experience as a key technical resource for large
scale ITSM solutions in client environments of which at least 3 years
should be as *ServiceNow Architect* or ServiceNow Solution Consultant

·         Proven successful oversight of *several ServiceNow
implementations*

·         Ability to meet the expectations and requirements of the internal
customers and senior management

·         Excellent verbal and written communications skills

·         Ability to provides technical leadership and professional
guidance to managers, team, and vendors

·         Working knowledge of Active Directory, LDAP and Single Sign-On
(SSO) Integrations with ServiceNow

·         Java Scripting

·         DHTML, CSS, AJAX, XML, HTTP

·         Database technologies such as JDBC, SQL


*Thanks & Regards,*

*Abhishek Ojha*

*732- 837- 2138*

*ao...@sagetl.com <ao...@sagetl.com> *

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