*POSITION: IVR Specialist/ Sr. Telecom Analyst* *Location : Chicago IL* *Duration : 6 Months*
*EDUCATION / CERTIFICATIONS* Genesys Certifications, Avaya Certification High School diploma or equivalent and 5+ years current IVR and Avaya support experience *MUST HAVE SKILLS* IVR support experience Experience with Composer 8.1 or 8.5, VXML, Visio GUI design work Troubleshooting IVR issues Experience with Avaya Product Suite, CM6, G450 Gateways, CMS, Session Manger, eSBC, Communication Manager, , Avaya Aura Conferencing, Aura Messaging Contact Center Routing – VDNs, vectoring and skill groups CMS reporting SIP & H323 protocols PSTN SIP trunking NICE TO HAVE SKILLS Genesys IVR Avaya Experience Portal Avaya Callback Assist Avaya EMC or Multimedia contact centers Verint Impact 360 experience Verint DPA Unified Communications Carrier interaction experience -- *Thanks and Regards* *Tajinder Raiger* *IT Recruiter* *HMG America* *taji.hmgamer...@gmail.com <taji.hmgamer...@gmail.com>* *http://www.hmgamerica.com <http://www.hmgamerica.com>* -- -- *************************************************************************************** For all SAP related tutorials,Articles,Faqs,Tips www.sapbrainsonline.com **************************************************************************************** You received this message because you are subscribed to the Google Groups "sapbrains" group. To post to this group, send email to sapbrains@googlegroups.com To unsubscribe from this group, send email to sapbrains-unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/sapbrains?hl=en --- You received this message because you are subscribed to the Google Groups "sapbrains" group. To unsubscribe from this group and stop receiving emails from it, send an email to sapbrains+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
