Hi Partners,
Please connect with me at [email protected]
*Job Details:*
*knowledge on FRD(Functional Requirements Document), BRD(Business
Requirement Document) and the IVR.*
1. Good knowledge of *IVR Technologies, Avaya Experience *Portal, Nuance
Speech Engine, Java, J2EE, Web-services
2. Translating Business requirement to IT / Technical requirements
*Nice to have skills.*
1. Working with Business owners, developers and IT Team to collect the
requirements
2. Work with IT Team to understand technical aspect of the system
3. Writing formal functional and non-functional requirement specifications
4. Telecom and Cable domain preferred
5. Experience in various billing systems
6. Database knowledge – Oracle, RDBMS
7. Good oral and written communication.
Desired years of experience : 5~6 years
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