Dear SAP,

I know that if I use SAP DB with R/3 system running on it, SAP offers
(requires) a technical support for the SAP DB.

Is there a technical support (7 * 24 h, telephone) also available for
the SAP DB. We are thinking of using SAPDB for a 7*24h application in
the web. Because all the users are call centers (7*24h availability)
also the application and the database should be available also. 

Technically SAP DB seems to be capable for the 7*24h operation. The
mailing list is Ok, but we can not be sure to get an immediate support
in error case.

Thanks for some informations and
best regards

   Hannes

--

Hannes Degenhart GPS - Gesellschaft zur Pruefung von Software mbH
                 Hoervelsinger Weg 54        D - 89081 Ulm - Germany
                 Pho. +49 731 96657 14       Fax. +49 731 96657 57
                 mailto:[EMAIL PROTECTED] Web: http://www.gps-ulm.de
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