This happened to me too, on gentoo. Seems there’s a regression when 
cyrus-imapd/cyrus-sasl is linked against db-4. For me it was simple, I just 
masked db-4 and linked them against db-5 or db-6 and it works just fine. But in 
your case of a binary distro, you prolly need to post a bug report on your 
distro bugzilla. I didn’t investigate further. Sorry. I just thought I would 
save you some time… it’s not in perms and/or config files. 

> On 27 Nov 2022, at 09:29, [email protected] wrote:
> 
> We have a server which, among other things, runs an email service for our 
> company. This server runs RHEL 7.9, Cyrus and Sendmail.
> 
> Now we are replacing the hardware of this server and I am configuring the new 
> server with RHEL 9 and the correspondingly new versions of cyrus-imapd 
> (3.4.1-7.el9), cyrus-sasl (2.1.27-20.el9) and sendmail (8.16.1-10-el9).  I am 
> not copying over configuration files but editing the new files to replicate 
> the function of the production server.
> 
> I have encountered difficulties with getting the Cyrus IMAP service working.  
> There are a number of messages in /var/log/maillog which hint that Cyrus 
> cannot access the SASL password database (/etc/sdsl2/sasldb2) but I am very 
> confused about this sequence of symptoms and cannot pose a coherent question 
> to you.
> 
> A simpler problem, which may turn out to be primary, is that I cannot create 
> an IMAP mailbox for any user.  My steps are:
> 
> 1) "cyradm -u cyrus localhost"
> 2) Enter password for cyrus account  (previously created with saslpasswd2 and 
> verified with sasldblistusers2)
> 3) "cm user/dale"
> 4) Output on terminal "createmailbox: System I/O error"
> 5) Output in /var/log/maillog
> Nov 24 14:24:05 localhost cyrus/imap[2989]: SASL transitioning user cyrus
> Nov 24 14:24:05 localhost cyrus/imap[2989]: SASL SASL error opening password 
> file. Do you have write permissions?#012Have you performed the migration from 
> db2 using cyrusbdb2current?
> Nov 24 14:24:05 localhost cyrus/imap[2989]: SASL Could not open 
> /etc/sasl2/sasldb2
> Nov 24 14:24:05 localhost cyrus/imap[2989]: SASL setpass failed for cyrus
> Nov 24 14:24:05 localhost cyrus/imap[2989]: login: localhost [::1] cyrus 
> LOGIN User logged in SESSIONID=<cyrus-1669328623-2989-1-18343421046283723159>
> Nov 24 14:25:38 localhost cyrus/imap[2989]: IOERROR: creating directory 
> /home/imap/d: Permission denied
> Nov 24 14:25:38 localhost cyrus/imap[2989]: IOERROR: mkdir failed: 
> fname=</home/imap/d/user/dale/cyrus.index> syserror=<Permission denied> 
> func=<mailbox_create>
> 
> There seems to be two problems here, a failure to access the SASL database 
> and a failure to create the mailbox caused by "Permission denied".  In other 
> tests I changed the permission on /home/imap to allow anyone to write but 
> still I get "Permission denied".  I have also changed the permission on 
> /etc/sasl2/sasldb2 to allow anyone to read. In either test the failure 
> persists.
> 
> I have done a lot of searching the Red Hat Knowledge as well as general 
> Google searchs.  I have found some sites where people are asking about these 
> particular log entries, but I have not seen one with a useful response.  
> Generally there is simply no reply.
> 
> Below I have "sasl_pwcheck_method: saslauthd".  I have also tried "auxprop" 
> but authentication continued to fail.
> 
> Your help would be appreciated.
> 
> Both the Cyrus and SASL daemons are running.
> 
> The status of /home/imap is
> [root@localhost etc]# ls -ld /home/imap
> drwx------. 2 cyrus mail 6 Nov 24 00:42 /home/imap
> [root@localhost etc]# ls -l /home/imap
> total 0
> 
> The status of /etc/sasl2
> [root@localhost etc]# ls -ld /etc/sasl2/
> drwxr-xr-x. 2 root root 42 Nov 22 00:40 /etc/sasl2/
> [root@localhost etc]# ls -l /etc/sasl2/
> total 20
> -rw-------. 1 root root 16384 Nov 19 00:02 sasldb2
> -rw-r--r--. 1 root root    25 Aug 10  2021 Sendmail.conf
> 
> Contents of /etc/imapd.conf
> admins: cyrus
> unixhierarchysep: on
> configdirectory: /var/lib/imap
> proc_path: /run/cyrus/proc
> mboxname_lockpath: /run/cyrus/lock
> duplicate_db_path: /run/cyrus/db/deliver.db
> ptscache_db_path:  /run/cyrus/db/ptscache.db
> statuscache_db_path: /run/cyrus/db/statuscache.db
> tls_sessions_db_path: /run/cyrus/db/tls_sessions.db
> defaultpartition: default
> partition-default: /home/imap
> sievedir: /var/lib/imap/sieve
> lmtpsocket: /run/cyrus/socket/lmtp
> idlesocket: /run/cyrus/socket/idle
> notifysocket: /run/cyrus/socket/notify
> syslog_prefix: cyrus
> httpmodules: caldav carddav domainkey freebusy ischedule rss webdav
> hashimapspool: true
> virtdomains: userid
> popminpoll: 1
> conversations: 1
> conversations_db: twoskip
> specialusealways: 1
> allowplaintext: yes
> sasl_pwcheck_method: saslauthd
> sasl_auto_transition: yes
> tls_server_cert: /etc/pki/cyrus-imapd/cyrus-imapd.pem
> tls_server_key: /etc/pki/cyrus-imapd/cyrus-imapd.pem
> tls_client_ca_file: /etc/ssl/certs/ca-bundle.crt
> tls_client_ca_dir: /etc/ssl/certs
> tls_sessiontimeout: 1440
> 
> Contents of /etc/cyrus.conf
> # standard standalone server implementation, with preforked processes
> 
> START {
>   # do not delete this entry!
>   recover       cmd="ctl_cyrusdb -r"
> }
> 
> # UNIX sockets start with a slash and are put into /run/cyrus/socket
> SERVICES {
>   # add or remove based on preferences
>   imap          cmd="imapd" listen="imap" prefork=5
>   imaps         cmd="imapd -s" listen="imaps" prefork=1
> #  pop3          cmd="pop3d" listen="pop3" prefork=3
> #  pop3s         cmd="pop3d -s" listen="pop3s" prefork=1
>   sieve         cmd="timsieved" listen="sieve" prefork=0
> 
>   # these are only necessary if receiving/exporting usenet via NNTP
> #  nntp          cmd="nntpd" listen="nntp" prefork=3
> #  nntps         cmd="nntpd -s" listen="nntps" prefork=1
>   # these are only necessary if using HTTP for CalDAV, CardDAV, or RSS
> #  http          cmd="httpd" listen="http" prefork=3
> #  https         cmd="httpd -s" listen="https" prefork=1
>   # at least one LMTP is required for delivery
> #  lmtp          cmd="lmtpd" listen="lmtp" prefork=0
>   lmtpunix      cmd="lmtpd" listen="/run/cyrus/socket/lmtp" prefork=1
> 
>   # this is requied if using socketmap
> #  smmap         cmd="smmapd" listen="/run/cyrus/socket/smmap" prefork=1
>   # this is only necessary if using notifications
> #  notify        cmd="notifyd" listen="/run/cyrus/socket/notify" proto="udp" 
> prefork=1
> }
> 
> EVENTS {
>   # this is required
>   checkpoint    cmd="ctl_cyrusdb -c" period=30
> 
>   # this is only necessary if using duplicate delivery suppression,
>   # Sieve or NNTP
>   delprune      cmd="cyr_expire -E 3" at=0400
> 
>   # Expire data older than 28 days.
>   deleteprune   cmd="cyr_expire -E 4 -D 28" at=0430
>   expungeprune  cmd="cyr_expire -E 4 -X 28" at=0445
> 
>   # this is only necessary if caching TLS sessions
>   tlsprune      cmd="tls_prune" at=0400
> }
> 
> DAEMON {
>   # this is only necessary if using idled for IMAP IDLE
>   idled         cmd="idled"
> }
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