So I increased our Memcache and that seemed to have worked -- for a while.
But it happened again yesterday. I do think that is cache is related in
some way, especially knowing that Satchmo stores the credit card
number temporarily in cache during checkout. Maybe there is a cache miss
during checkout that is causing this?

I removed some of the views from cache (one has a big form in it, so I'm
not sure it was cached anyway) to see if that helps.

Does anyone use something besides memcache that works well?

On Fri, Aug 17, 2012 at 1:08 PM, Orion Vianna <[email protected]>wrote:

> IIRC, I had a lot of LINKED transaction ID problems when cashing and
> memcached were not setup properly.
> Maybe you are getting duplicate orders because users try again after a
> unsuccessful checkout. I would check your cashing setup.
>
> Orion
>
>
> On 08/16/2012 09:36 AM, Mike Hostetler wrote:
>
>>
>>
>> We have had a rash of orders that simply stay in the LINKED state --
>> sometimes they end up being duplicated as a charged orders but we also get
>> some that stay at LINKED.
>>
>> We are getting more traffic (a good thing!) and more sales (a better
>> thing!). Last night we had about 10 LINKED transactions and no actual new
>> orders which is quite unusual.
>>
>> What causes a order to be LINKED? Why would it stay that way?
>>
>>
>> --
>> Mike Hostetler
>> SquarePeg Systems
>> http://www.squarepegsystems.**com <http://www.squarepegsystems.com>
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-- 
Mike Hostetler
SquarePeg Systems
http://www.squarepegsystems.com

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