Support Request #101954, was updated on jeu 13.03.2003 � 16:46 You can respond by visiting: http://savannah.gnu.org/support/?func=detailsupport&support_id=101954&group_id=11
Category: Web Status: Closed Priority: 5 Summary: [sv-software] Need more fields in support tracker By: yeupou Date: mer 10.09.2003 � 10:37 Logged In: YES user_id=1896 Browser: Mozilla/5.0 (compatible; Konqueror/3; Linux 2.4.18-27.7.x.cern; i686) Hi Paul, This is a work in progress: the support tracker will be replaced by an extension of the bug tracker to all trackers. ---------------------------------------------------------------------- By: psmith Date: jeu 13.03.2003 � 16:46 Logged In: YES user_id=260 Browser: Mozilla/5.0 Galeon/1.2.5 (X11; Linux i686; U;) Gecko/20020623 Debian/1.2.5-0.woody.1 Whenever I get a support request I invariably have to go back and ask the user what version of the tool they were using and on what kind of system they were running. The bug tracker has the ability to have extra dropdown fields for version, platform, etc.: we really need those things in the support tracker as well! Maybe having them there would remind people to provide that information. Thanks! ---------------------------------------------------------------------- You can respond by visiting: http://savannah.gnu.org/support/?func=detailsupport&support_id=101954&group_id=11 _______________________________________________ Message sent via/by Savannah http://savannah.gnu.org/ _______________________________________________ Savannah-hackers mailing list [EMAIL PROTECTED] http://mail.gnu.org/mailman/listinfo/savannah-hackers
