On Mon, Nov 19, 2012 at 10:10 AM, Jordi Gutiérrez Hermoso < [email protected]> wrote:
> tl;dr > > That's very unhelpful. Also, if you skip the somewhat-useless paragraphs about X% and Google it's really not that long. But, to summarize, he's saying that someone who goes to a project page assumes that everything there is related to that project. Thus, when they see the "Contact Us" button that's intended for Savannah as a whole, they assume it means "Contact the Project". This would explain the frequency of user's contacting Savannah about issues pertaining to specific projects. > On 16 November 2012 15:40, Kaz Kylheku <[email protected]> wrote: > > > > This happens quite a bit. A few times a year (or so it seems) > > someone somehow finds the general Savannah mailing list instead > > of a project-specific mailing list. > > > > By what workflow does that happen? > > > > Nowhere on the GNU Backgammon page is there any link to the > > Savannah mailing list. The word "savannah" doesn't even appear. > > > > The problem, I suspect, is the generic Savannah project page, > > such as this one: > > > > http://savannah.gnu.org/projects/gnubg > > > > Of course, a right-thinking end-user thinks that everything on this > > page pertains to the gnubg project. > > > > In the left hand column, we have a Site Support section with links > > like "Contact us", which are easy to mistake as pertaining to > > the project. "Contact us" tells you to post to [email protected]. > > > > Of course the surrounding text explains that this is an e-mail for > > the hosting site, and not ofor the specific project, but some X > > percentage of users will not read this, but simply skim the page > > look for the address link. > > > > People don't read text these days. They skim. > > > > Think about Google. You search for something and you get hundreds > > of pages. Do you read them all? You pick out certain ones based on > > shreds of the scraped text, and then you skim quickly for any excuse > > to hit the back button and try another one. > > Nobody has time to read some boring paragraphs any more. > > > > This is the age of Twitter. If you can't say it 140 characters, > > nobody's gonna read it, especially when the e-mail address they are > > looking for is highighted in a different color and underlined, so > > that the eyes can land on it a millisecond after the page loads > > without noticing anything else. > > > > Basically, this is a Savannah usability issues. > > > > There should not be any generic Savannah content on the project pages. > > Maybe just one link back to Savannah, with a loud and clear message > > "you are now leaving the gnubg project to visit the main site where > > it is hosted along with thousands of other projects". > > > > Only that main site needs Savannah-specific links. > > > > It is not necessary for the GNU Backgammon project page to allow users > > to easily navigate to the Savannah user mailing list and other generic > > Savannah areas. > > > > > > On Fri, 16 Nov 2012 20:47:37 +0100, Tomasz Konojacki <[email protected]> > > wrote: > >> Hi! > >> > >> It is not GNU Backgammon mailing list, this mailing list is > >> dedicated to Savannah, an free software projects hosting site. > >> > >> Here you can find information how to reach right mailing list: > >> http://www.gnubg.org/index.php?itemid=11 > >> > >> Regards, > >> Tomasz > >> > >> Date: Fri, 16 Nov 2012 14:57:30 +0330 > >> From: [email protected] > >> To: [email protected]; [email protected] > >> Subject: [Savannah-users] I have problem in roraring the board. > >> Hi. > >> I use this version: gnubg-MAIN-20121023-v0.90 > >> I want to 180° rotate the board. > >> example: > >> I want to choice white. And I want my "home" place on right and down . > >> But in default setting this is exactly vice versa. > >> Could you help me how can i do that? > > > > > > -- - Luiji Maryo mail: [email protected] blog: http://brainboyblogger.blogspot.com/ corp: http://www.entertainingsoftware.com/ fun: http://www.secretmaryo.org/
