It worked! thanks a lot Daniele.

Boris Hardouin-Deleuze

On Tuesday, March 15, 2016 at 2:27:22 PM UTC-4, Daniele Testa wrote:
>
> When you are logged in as the "admin" user and to go the "accounts"tab in 
> Scalr Scope (orange), you should see the list of accounts on your system.
> Find the account you want to change password for and pick "Change owner 
> password" in the action dropdown. It should not ask you for the existing 
> password.
>
> Regards,
> Daniele
>
> On Wednesday, March 16, 2016 at 1:43:56 AM UTC+8, 
> b.hardoui...@wolterskluwer.com wrote:
>>
>> Hi, I have the admin account and password.
>> However I have one Account owner account that I cannot use because I 
>> can't change the password or remove the user...
>>
>> On Monday, March 14, 2016 at 10:22:28 AM UTC-4, 
>> b.hardoui...@wolterskluwer.com wrote:
>>>
>>> Hi,
>>>
>>> I installed the Enterprise Edition yesterday and I created an Account 
>>> with my email as the administrator.
>>> When I try to login with my email, it says my password is incorrect and 
>>> when I try to change the password (through the admin route), it's asking 
>>> for my previous password (which obviously I is not working).
>>> I tried to click "I forgot my password" but never received an email 
>>> either.
>>>
>>> Please help me in sorting this situation.
>>>
>>> Thanks in advance 
>>>
>>> Boris Hardouin-Deleuze
>>> Wolters Kluwer
>>>
>>

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